8 Insurance Industry Impacts of Hurricane Andrew

Technology, regulation, construction and the P&C insurance industry itself all have changed since – and in some instances, because of – Hurricane Andrew, the category 5 storm that made landfall in south Florida on August 24, 1992. Here are eight ways that the catastrophe changed the way insurance companies do business.
August 24, 2012

8. Factoring Service and Retention Into Response

"Hurricane Andrew started a wave of changes in the way insurers deal with catastrophic events. Certainly since Andrew, the technology innovations have improved significantly when we look at the service capabilities that exist today. Advancements in the areas of customer communication, data and analytics, and mobility have enabled insurers to be better prepared to quickly and efficiently respond to these events with a focus on customer service and retention."

— Karen Furtado, Partner, Strategy Meets Action

Source: Strategy Meets Action

Insurance & Technology encourages readers to engage in spirited, healthy debate, including taking us to task. However, Insurance & Technology moderates all comments posted to our site, and reserves the right to modify or remove any content that it determines to be derogatory, offensive, inflammatory, vulgar, irrelevant/off-topic, racist or obvious marketing/SPAM. Insurance & Technology further reserves the right to disable the profile of any commenter participating in said activities.

Disqus Tips To upload an avatar photo, first complete your Disqus profile. | Please read our commenting policy.
< Previous1 ... 3 4 5 6 7 8 9 Next > 

< Previous1 ... 3 4 5 6 7 8 9 Next >