With increased attendance for the third year in a row and a sold-out exhibit hall, this year’s IASA Educational Conference and Business Show in San Diego provided evidence of the insurance industry’s health and increased IT spending. It also highlighted ongoing challenges in the areas of customer experience and retention, data management and regulatory compliance. I&T highlights some of the most provocative statements heard at the conference.
June 08, 2012
2. It All Adds Up
I call myself a payments geek. I've been attracted to it because you can make small changes, save a nickel here, three cents there — and over thousands of payments, it saves you real money.
—Dan Ellecamp, treasury analyst, AAA Northern California, Nevada & Utah
