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February 14, 2012
Acquire, Onboard, and Serve Customers Better in 2012 and Beyond
February 15, 2012
What's the Ideal Web Experience for Today's Financial Services Consumer?
February 14, 2012
Acquire, Onboard, and Serve Customers Better in 2012 and Beyond
February 15, 2012
What's the Ideal Web Experience for Today's Financial Services Consumer?
Call Center
- Zurich Names Chief Underwriting Officer February 02, 2012 Zurich names Sabrina Hart Chief Underwriting Officer for its Global Corporate in North America organization.
- North Carolina Farm Bureau Embraces Self-Service Web Portals February 01, 2012 North Carolina Farm Bureau Insurance Group provides self-service functionality to customers and distribution partners via web portals built by IBM Interactive and powered by Fiserv.
- Impeccable Service Delivery Is The Strategic Differentiator January 30, 2012 Carriers can no longer tolerate any behavior that is inconsistent with the delivery of world-class customer service. If you don’t put the customer’s needs ahead of your own, you simply don’t last.
- Analysis: Cover-All's Bid to Compete as Componentized Suite System Vendor January 30, 2012 Cover-All seeks to speed its entry as a componentized suite vendor during 2012, with its plans to integrate BlueWave with its existing policy and business intelligence solutions and also debut its billing component.
- Q&A: Aflac's CIO Says Distribution at the Top of His List
- Verisk Analytics Launches Verisk Underwriting Solutions Division
- Progressive Puts Agent Portal On IPad
- 5 Digital Marketing Imperatives for Life Insurers
- Progressive Offers Online Learning to Agents
- Two Insurance IT Predictions from Gartner: Are We Closer Than They Think?
- Greater Healthcare Payer Efficiency Through Process Intelligence and Workforce Analytics
- As Consumer Power Goes Viral, Company Branding Quakes
- Q&A: Atlantic Casualty CIO Greg Ricker
- Progressive Ponders Portal Password Problem
- Do Agents Really Prefer Portals?
- Agents Prefer Carrier Portals to Their Own Agency Management Systems Says Novarica
- Accenture's Insurance Technology Trends for 2012, Part II
- 11 Burning Insurance Industry Questions That Will Be Answered in 2012
- Insurance Companies Rising Tech Budgets Consume Legacy Systems
- Country Financial Picks New Policy System
- McCamish, Pegasystems Embark on Strategic Alliance
- Physicians Mutual Offloads Card Processing Into the Cloud
- Liberty Life Goes With IPipeline for Distribution
- Can You Achieve Better Sales and Service Through Animated Characters?
- Top 10 Areas of Focus for Health Organizations in 2012
- Life Insurance Companies Face Fight Over Death Benefits
- Manulife Financial and Bank of China Sign Cooperation Agreement
- The Return of Insurity: Analysts React
- Insurance CIOs Debate Policy Admin Success Factors at I&T Executive Summit
- Result of Live Budget, Strategies Poll from I&T Summit
- Accenture P&C Suite Announcement Prompts Enthusiasm, Skepticism
- Rethinking the Single-Platform Policy Admin Strategy
- BCBSNC Selects Nexidia for Call Center Improvements
- MajescoMastek Investment in SEG Begins to Pay Dividends
- Wawanesa Life Picks MajescoMastek Elixir as Target Policy Admin Platform
White Papers 