Change Management For Compliance

Seeking to achieve and maintain regulatory compliance by automating the collection and analysis of data from multiple platforms across the enterprise, Erie Insurance Group (2003 operating revenue of $1 billion) implemented Computer Associates International's (CA; Islandia, N.Y.) AllFusion Harvest Change Manager and AllFusion Endevor Change Manager applications.

The solutions help the Erie, Pa.-based insurer address regulatory issues such as information privacy and security, process control management and the auditing of changes to its IT systems, according to CA. The applications also protect Erie against unauthorized and/or non-compliant modifications to both the company's internally developed systems and the various commercial applications that it employs.

"We lacked the necessary audit trail to ensure that changes in our critical business systems were appropriately approved and executed," notes John Sommerwerck, Erie's CIO. "With CA's AllFusion life cycle management solutions, we can now effectively define and enforce change management processes, maintain the integrity of the data in our system and reduce the risk of regulatory non-compliance." Additional benefits include improved development efficiency, reduced change-related errors, accelerated time-to-benefit and reduced costs, the vendor says.

Anthony O'Donnell has covered technology in the insurance industry since 2000, when he joined the editorial staff of Insurance & Technology. As an editor and reporter for I&T and the InformationWeek Financial Services of TechWeb he has written on all areas of information ... View Full Bio