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Claims & Catastrophe Management ClaimCenter Gives FCCI Simplicity and Vendor Independence Guidewire's 30th customer replaces three legacy claims systems and begins a line-of-business rollout scheduled for completion in 2009. Medical Mutual of Ohio Seeks to Discourage Fraud Before It Occurs Medical Mutual of Ohio leverages ViPS' Star Sentinel software to identify potentially fraudulent claims activity as it comes through the door, discouraging fraud before it begins. Enclarity Partners with Mitchell Medical Enclarity has partnered with Mitchell Medical to sell its ProviderPoint solution. 5 Claims Service Standards Gartner principal research analyst Stephen Forte offers as a baseline service standard for claims adjusters a five-part prescription. Technology Plays Critical Role In Fighting Fraud Liberty Mutual Agency Market (LMAM) special investigative unit manager Joe Zuromsky says anti-fraud technology is key to identifying certain types of fraud. Pacific Northwest Storm Challenges Insurers For the second time in a year, insurance carriers' CAT response teams faced the unique challenges associated with a Pacific Northwest storm. Midwest Insurance Licenses Fiserv Claims Module Midwest Insurance Company has licensed Fiserv's PowerSuite Claims module for workers' comp. The new contract addresses the carrier's attempt to update to Web-based technology. Cincinnati Insurance Selects Audatex Cincinnati Insurance has chosen Audatex software to help streamline its estimating and audit procedures. Insurers Improve Claims Process Through IT Alliance Achieving optimal claims performance requires a high level of IT/business alignment to deliver high-tech, high-touch service. Accenture Sues Guidewire for Alleged Patent Infringement Accenture alleges claims software rival Guidewire deliberately used intellectual property associated with Accenture Claim Components. HCL Helps Montana State Fund Deploy Guidewire ClaimCenter Public workers' comp carrier Montana State Fund got more than it bargained for when it engaged HCL Technologies to help replace a legacy claims system with Guidewire Software's Web-based ClaimCenter. Accenture Releases Enhancements to Underwriting and Claims Solutions Accenture has introduced newly enhanced claims and underwriting solutions for P&C insurers. AAA of Southern California Chooses Guidewire Automobile Club of Southern California begins replacing its legacy claims environment with Guidewire Software's ClaimCenter. Auto Club of Southern California Implements Guidewire Automobile Club of Southern California has selected Guidewire Software's Web-based ClaimCenter to replace the AAA affiliate's legacy claims systems and drive improved efficiency and service. Insurance Industry Faces A Number Of Critical Issues In 2008 Executives from the industry associations that represent each insurance sector speculate on the most urgent issues facing their lines of business in 2008. Insurers’ Technology Investments Transform Catastrophe Claims Management Strategies Mobile computing, analytics and content management systems are among the technologies helping insurance companies transform their claims response to catastrophes such as the recent California wildfires. However, this both benefits and challenges policyholders. General Casualty Re-ups with Mitchell International General Casualty Insurance Companies will continue using Mitchell International's estimating and specialty database solutions under a multi-year contract.
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