10 Realities of the Sandy Claims Process

Sorting through the rhetoric, recognition and razzing around the insurance industry’s efforts to resolve claims from Superstorm Sandy.
January 11, 2013

10. Walk in Policyholders’ Shoes

At least I have waterfront property now. I guess being a claims adjuster [and] having this happen is like the plumber with a leaky faucet or the shoemaker with holes in his shoes. But seriously, we've had numerous fatalities in our neighborhood -- I can compare it to some areas I handled during Katrina.

— Keith Goss (Pictured at Right), a Staten Island, N.Y.-based property claims manager with Assurant Specialty Property, whose neighborhood was flooded by Sandy’s storm surge, damaging his belongings and totaling his cars.

Source: Insurance & Technology

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