10 Realities of the Sandy Claims Process
9. Girding for Battle
We provided Blackberrys to people who didn’t normally have them, in case they needed to work from home. Managers and volunteers capable of taking first notice of loss were given a checklist. Classrooms that we use for large meetings were equipped with computer and telecommunications equipment and filled nearly to capacity.
— Gail Petersen, VP, Corporate Communications, Selective
Source: Selective Insurance Group