The configurable claims management platform will provide Erie the flexibility it needs to build on its customer service strategy. The insurer also chose to work with Guidewire because it prioritizes conducting research to improve its products. As Erie continues to grow, it believes Guidewire will update the system to meet its needs.
“Guidewire ClaimCenter gives us the flexibility we need to achieve our vision of continuing to improve on our already outstanding claims service,” said Matt Myers, SVP at Erie, in a statement. “Guidewire also has a history of investing in R&D to continually improve its system, which gives us confidence that as our needs evolve, they will evolve with us.”
Kelly Sheridan is the Staff Editor at Dark Reading, where she focuses on cybersecurity news and analysis. She is a business technology journalist who previously reported for InformationWeek, where she covered Microsoft, and Insurance & Technology, where she covered financial ... View Full Bio