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Face-to-Face Events:
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February 14, 2012
Acquire, Onboard, and Serve Customers Better in 2012 and Beyond
February 15, 2012
What's the Ideal Web Experience for Today's Financial Services Consumer?
February 22, 2012
From Paper to Digital - The Insurance Digital Self-Service Imperative
February 14, 2012
Acquire, Onboard, and Serve Customers Better in 2012 and Beyond
February 15, 2012
What's the Ideal Web Experience for Today's Financial Services Consumer?
February 22, 2012
From Paper to Digital - The Insurance Digital Self-Service Imperative
CRM
- Insurance Mobile App Investment to Be Dominated by Distribution Capabilities February 08, 2012 Enhancing distribution will be insurers' No. 1 investment area for mobile apps in 2012, with Tier One carriers behind most of the development, according to SMA research.
- Erie Family Life Attracts Agents With Paperless Process February 06, 2012 Erie Family Life encourages P&C agents to write life policies by eliminating manual processes and accelerating policy issuance with iPipeline’s web-based policy application tool.
- Zurich Names Chief Underwriting Officer February 02, 2012 Zurich names Sabrina Hart Chief Underwriting Officer for its Global Corporate in North America organization.
- Impeccable Service Delivery Is The Strategic Differentiator January 30, 2012 Carriers can no longer tolerate any behavior that is inconsistent with the delivery of world-class customer service. If you don’t put the customer’s needs ahead of your own, you simply don’t last.
- Insurers' Customer Advocates Glean Insights from Data
- USAA's Bank Reaches Top of Customer Experience List
- Q&A: Aflac's CIO Says Distribution at the Top of His List
- Verisk Analytics Launches Verisk Underwriting Solutions Division
- The Insurance Industry's New Normal: Driver of Change or Complacency?
- Progressive Puts Agent Portal On IPad
- 5 Digital Marketing Imperatives for Life Insurers
- Life Insurers Take Steps to Climb Satisfaction Rankings
- As Insurance Industry Leaders Embrace Data, Should CIOs Worry?
- Allianz Life Hires Exec With Customer Intelligence Focus
- Progressive Offers Online Learning to Agents
- Data is Crucial to Insurance Regulation, FSOC Members McRaith, Huff Say
- Q&A With Chartis' Buluswar: What Does a Chief Science Officer Do?
- Two Insurance IT Predictions from Gartner: Are We Closer Than They Think?
- TriZetto Acquires MDE, Beefing Up Medicare Advantage and Medicaid Capabilities
- Getting the Most Out of Your Health Data through Training
- Q&A: Atlantic Casualty CIO Greg Ricker
- 5 Steps to a Single Customer View
- Progressive Ponders Portal Password Problem
- Do Agents Really Prefer Portals?
- Agents Prefer Carrier Portals to Their Own Agency Management Systems Says Novarica
- Accenture's Insurance Technology Trends for 2012, Part II
- 11 Burning Insurance Industry Questions That Will Be Answered in 2012
- 4 Ways to Ruin the Insurance Customer Experience
- Proactive Regulatory Compliance Creates a Competitive Advantage for Insurance Companies
- Liberty Life Goes With IPipeline for Distribution
- Can You Achieve Better Sales and Service Through Animated Characters?
- Top 10 Areas of Focus for Health Organizations in 2012
- 21st Century Taps Epsilon for Third-Party Consumer Data
- Who Will Be the Winners and Losers When Supreme Court Rules on Healthcare Reform?
- Manulife Financial and Bank of China Sign Cooperation Agreement
White Papers 