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6 Characteristics of an Insurance Digital Enterprise

The modern insurance enterprise begins with a shift to systems of engagement from systems of record.
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6. Cloud will enable systems of engagement.

Cloud may play a role around optimizing current systems of record of the enterprise but it will become primary enabler of systems of engagement. Insurers have long leveraged Salesforce.com as an off-site, but vibrant, customer relationship management system.

[Anticipating The Future Of Mobile In Insurance]

Anthony O'Donnell has covered technology in the insurance industry since 2000, when he joined the editorial staff of Insurance & Technology. As an editor and reporter for I&T and the InformationWeek Financial Services of TechWeb he has written on all areas of information ... View Full Bio

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jspits
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jspits,
User Rank: Apprentice
2/26/2013 | 2:24:27 PM
re: 6 Characteristics of an Insurance Digital Enterprise
Do you think the regulatory bodies are prepared to respond appropriately to the logical implications of these trends, in terms of everything from reporting to discovery to privacy to product development/refinement issues?
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