4. Exploring Social/Mobile’s Potential
IASA will give me the opportunity to really focus on the move from agent portals to customer portals in the commercial specialty space. Just as critical (or perhaps more critical) to Glatfelter is the whole subject of Social Computing/Marketing/Community coupled with mobile technologies and how they play in specialty markets. Our goal is to continually adjust and make it easy to do business with us – we want to find the next great technology to position us to do that.
— Wayne Umland, Executive Vice President & CIO, Glatfelter Insurance Group
Source: Glatfelter Insurance Group
Katherine Burger is Editorial Director of Bank Systems & Technology and Insurance & Technology, members of UBM TechWeb's InformationWeek Financial Services. She assumed leadership of Bank Systems & Technology in 2003 and of Insurance & Technology in 1991. In addition to ... View Full Bio