This is the January 2014 digital issue of Insurance & Technology. It examines the evolution of customer experience best practices in insurance. Our cover story explores how sales and distribution models are changing as insurers adapt to policyholders' and agents expectations for a speedy, multichannel experience.
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In This Issue:
The New Look Of IT? By embracing the cloud, insurers free up resources for innovation and bring changes to IT.
Agility Attained: The increasingly widespread adoption of cloud, virtualized, and hosted systems in insurance is making agility more than a buzzword.
DR Goes Virtual: As more insurers turn to hosted and cloud systems to recover from disasters such as Superstorm Sandy, we offer five tips on how to leverage modern systems to improve business continuity.
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