Download your copy of Insurance & Technology's October digital issue now. This special digital edition of Insurance & Technology takes an in-depth look at the evolution of enterprise content management and explores how insurance companies are maximizing their return on ECM investments. After all, while it may not have the sex appeal of other transformative technologies (such as the Internet), content management plays a part in virtually every insurance transaction and interaction -- from claims processing to policy updates to marketing.
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In This Issue:
CONDUCTING CONTENT: True enterprise content management still may be out of reach. But content creation and document management technologies are helping insurers improve customer-bound communications and harmonize the flow of inbound and internal documents.
AN ACTIVE SOCIAL (MEDIA) LIFE: Recognizing that social media is an inexorable force, insurers are developing the means to control internal use of social media platforms and influence external discussions to protect the brand.
GET DOWN TO BUSINESS: Carriers can maximize the value of their content by running content creation and distribution like a manufacturing business, says Oracle Insurance's James Mullarney.
Document Capture Capturing Converts
Document Automation provides ICAT With Dynamic Returns
Q&A: Pharmacists Mutual CTO Barrie Parker Is Building on the Carrier's Data
Look for More Exclusive, All-Digital Editions of Insurance & Technology in 2011.