Management Strategies

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EMPLOYERS Promotes Claims Head to COO

Stephen Festa goes from chief claims officer at the workers' compensation carrier to EVP and COO.

Reno, Nev.-based Employers Holdings has named Stephen Festa EVP and COO of the company's workers' compensation business.

Festa had been been SVP and chief claims officer of the company since 2004.

"We are pleased to have Steve join the executive management team in this critically important role," says Douglas Dirks, EMPLOYERS president and CEO, in a statement. "His highly respected wealth of experience, leadership capabilities, and executive skills will help propel EMPLOYERS to its next level."

[EMPLOYERS helps agents get faster]

Festa adds, ""I am excited about this opportunity to lead the insurance operations of EMPLOYERS and look forward to continuing and expanding upon the strong track record of success that our organization has achieved over its 100 years of existence."

Nathan Golia is senior editor of Insurance & Technology. He joined the publication in 2010 as associate editor and covers all aspects of the nexus between insurance and information technology, including mobility, distribution, core systems, customer interaction, and risk ... View Full Bio

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