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Erie Insurance Makes Website Disability Friendly

New features from a partnership with Essential Accessibility will make it easier for disabled people to buy insurance online.

Erie Insurance has launched a version of its website that aims to make it easier for people with physical disabilities to navigate.

The insurer partnered with Essential Accessibility, a Toronto-based company that provides tools to help site visitors with disabilities use websites.

Interested users can download a free app to help navigate the site, which includes a hands-free movement tracking system, a word predictor to reduce typing, a page reader, and a customizable browser toolbar.

"Our long-standing mission is to be 'Above all in service' and we're offering Essential Accessibility technology to provide more inclusive service to our customers with physical disabilities," said Tesha Nesbit Arrington, director of diversity and inclusion at Erie Insurance, in a statement.

Nathan Golia is senior editor of Insurance & Technology. He joined the publication in 2010 as associate editor and covers all aspects of the nexus between insurance and information technology, including mobility, distribution, core systems, customer interaction, and risk ... View Full Bio

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