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ECM as a Business Project: Improving Customer Experience
An Insurance & Technology Editorial Perspectives TechWebCast
At this free, one-hour web seminar, moderated by Insurance & Technology's Associate Editor, Nathan Conz, you’ll hear from industry experts on how to leverage ECM technology to better manage processes and leverage those improvements to enhance customer experience.
Thursday, May 1, 2008- 9:00 AM PT / 12:00 PM ET
Register Now
May 01, 2008
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Driving Results with Pervasive Performance Management: a New Perspective
A Bank Systems & Technology, Insurance & Technology,and Wall Street & Technology Vendor Perspectives TechWebCast
Join John Hagerty, Vice President and leading analyst at AMR Research, for an exclusive webinar sponsored by Actuate on pervasive performance management and learn about the emerging trends you need to know in order to drive profitability through increased operational performance.
Tuesday, April 29, 2008-11:00 AM PT /2:00 PM ET
Register now
April 29, 2008
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How Web Services and SOA Are Transforming the Insurance Industry
An Insurance & Technology Vendor Perspectives TechWebCast
Join Insurance and Technology and Celent, along with DataDirect Technologies for this informative webinar that examines how SOA and Web services are making a major contribution to the transformation in the insurance industry.
Tuesday, April 8, 2008- 9:00 AM PT / 12:00 PM ET
Register Now
April 08, 2008
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Automating and Simplifying Forms Management
An Insurance & Technology Editorial Perspectives TechWebCast
We'll learn how your organization can do a better, more efficient and effective job of creating, customizing and managing insurance forms. The Webcast will feature exclusive research and real-world results from a company that tired of inefficient forms processes and challenged its vendor to develop a new methodology that facilitates industry-standard forms, open architecture, simplified data formatting and multiple output channel distribution.
Thursday, March 27, 2008- 9:00 AM PT / 12:00 PM ET
March 27, 2008
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How to Manage Your Branch Operations Effectively In a Turbulent Economy:
Driving Increased Customer Satisfaction with Branch Performance Applications
A Bank Systems & Technology, Insurance & Technology,and Wall Street & Technology Vendor Perspectives TechWebCast
Join Ron Rogowski, leading analyst at Forrester Research for an exclusive webinar sponsored by Actuate exploring how Rich Internet Applications for information workers can deliver greater customer satisfaction and drive corporate performance.
Date: Tuesday, March 18, 2008-9:00 AM PT / 11:00 AM CT / 12:00 PM ET
Register now
March 18, 2008
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Achieving True Customer Intimacy Through Enterprise Feedback Management (EFM)
An Insurance & Technology Editorial Perspectives TechWebCast
In this webcast learn how to:
• build a robust customer feedback capability
• calculate the financial impact of unheard feedback
• to reach the "silent majority" of customers with opinions
• evolve an enterprise feedback management (EFM) strategy
Thursday, March 13, 2008- 9:00 AM PT / 12:00 PM ET
Register Now
March 13, 2008
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Accelerate Time-to-Market for New Products
An Insurance & Technology Vendor Perspectives TechWebCast
Insurance and Technology presents a free, one-hour Webcast on innovative product introduction strategies. Learn how you can accelerate time-to-market for new products, while keeping costs low.
Thursday, February 28, 2008- 9:00 AM PT / 12:00 PM ET
Register Now
February 28, 2008
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High-Performance Computing for Capital Modeling and Hedging Strategies
An Insurance & Technology Editorial Perspectives TechWebCast
At this free, one-hour Webcast, moderated by Insurance & Technology’s Editorial Director Kathy Burger, you will hear how parallel computational clusters are helping life insurance companies meet these increasing pressures to achieve more computing speed and capacity, and how high-performance computing is becoming a mission-critical capability in the IT strategy of every life insurance company. Learn about the cost and maintenance benefits of a Windows-based HPC platform that can enable the distributed computing power necessary to run these demanding computational models.
Wednesday, February, 13, 2008-9 AM PT/ 12 PM ET
Register Now
February 13, 2008
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Decision Automation: Driving Business Agility in Insurance Underwriting
An Insurance & Technology Vendor Perspectives TechWebCast
Join Corticon Technologies and NIIT as they explore the importance of operational decision making to business performance in insurance. They will explain how to:
- Enable Straight Through Processing
- Automate mundane tasks like reading clear MIB's, MVR's, Inspection Reports, etc.
- Remove redundant tasks
- Increase underwriting accuracy and consistency
- Reduce time to issue
- Centralize management of the underwriting-scoring/rating guidelines
The companies will share their solution blueprint that combines Business Rules Management Systems with Service-Oriented Architecture, electronic delivery, dashboards, intelligent entry, and standard data interchanges.
December 11, 2007
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Leveraging Business Intelligence Technologies in Insurance
An Insurance & Technology Editorial Perspectives TechWebCast
At this free, one-hour Webcast, moderated by Insurance & Technology's Editorial Director, Kathy Burger, you will learn how to go beyond the buzzwords about business intelligence to improve collaboration, streamline data management, and increase data sharing capabilities among employees – all leading to real-time decision-making that drives increased business performance at strategic, tactical, organizational levels. Learn how an integrated, server-based strategy combining search, collaboration and content management technologies can help carriers monitor (What happened? What's happening?), analyze (why did it happen?) and plan (What will happen? What do I want to happen?) developments and performance to drive strategy and achieve continuous business improvement.
December 04, 2007
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Policy Admin Replacement: The Best-of-Breed Opportunity
An Insurance & Technology Editorial Perspectives TechWebCast
In this one-hour webcast hosted by Insurance & Technology and co-sponsored by ISO and BearingPoint, learn how effectively managed best-of-breed policy administration solutions:
- offer greater strategic flexibility
- provide greater opportunity for enterprise-wide success
- contain optimal depth and breadth of functionality
- spread rather than concentrate implementation risks
- can be managed on a one-throat-to-choke basis through selection of an appropriate integration partner
November 14, 2007
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Leaving Behind a Legacy
An Insurance & Technology Editorial Perspectives Webcast
At this free one-hour editorial webcast, moderated by Insurance & Technology associate editor Nathan Conz, you will learn about the technologies, strategies and partnerships that can help insurance companies optimize core systems transformation. Gain insight into such critical elements as SOA, package implementation, legacy transformation, and systems integration.
October 23, 2007
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Building Insurance Processes That Deliver ROI with SOA Foundation and Business Rules
An Insurance & Technology Vendor Perspectives TechWebCast
Join Insurance and Technology, guest speaker – Phil Teagle, Director, Application Development, Farm Bureau Financial Services - and experts from ILOG and Prima Solutions for lessons you can apply immediately to reduce risk and the time needed to build efficient insurance processes that deliver business value, in the short and long term.
This presentation will discuss:
Business case for SOA Repository and Business Rule Management System (BRMS)
Best practices for building a foundation for SOA encompassing legacy data transformation, processes, Insurance Reference Model, business services and use of a BRMS
Overcoming technology and process silos
ILOG and Prima Solutions’ product offerings
October 16, 2007
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Rich Internet Applications for Online Cash Management
A Bank System and Technology, Insurance System and Technology and Wall Street and Technology Vendor Perspective Techwebcast.
Join IDC & Actuate during this live webinar to understand how the world's leading financial services firms became and remain leader's in their industries by deploying next generation, self-service applications. This webinar will also provide unique insight into how banks are evolving their online channel cash management reporting capabilities in order to stay ahead of the specific requirements of treasury customers.
October 03, 2007
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Driving Underwriting Profits In the Insurance Contact Center - The Next Frontier of Dynamic Decisioning
An Insurance & Technology Vendor Perspectives Webcast
This educational web seminar will focus on new strategies to optimize the customer experience while making the contact center a leading touchpoint for underwriting profitability.
Web seminar attendees will learn about:
- Using new dynamic decisioning to ensure prospects receive the optimal offer and quote.
- Uncovering "hidden" customer problem issues and guiding contact center representatives through "next best actions" to optimize the relationship long-term;
- Differentiating the high-value customer, and "packaging" the offers they receive.
September 25, 2007
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Marketing Smart: Finding the Best Customers with Predictive Analytics
An Insurance & Technology Editorial Perspectives TechWebCast
Thursday September 20, 2007
9 AM PT/ 12 PM ET
In this one-hour Insurance & Technology webcast, you will learn about the role of predictive analytics in:
Customer acquisition and retention
Customer segmentation
Cross-sell/up-sell optimization
Campaign optimization
Promotions analysis
Underwriting and claims
Pricing
Customer lifetime value management
Register Now!
September 20, 2007
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Path to Profit: Transform your Underwriting Processes
An Insurance & Technology Editorial Perspectives TechWebCast
Sponsored by IBM
Tuesday, September 18, 2007
9 AM PT/ 12 PM
At this free one-hour Webcast, moderated by Insurance & Technology Editorial Director Kathy Burger and featuring presentations from Cindy De Armond, Partner, Insurance Industry Practice, IBM Global Business Services, and Mark B. Gorman, Strategic Research Advisor, Insurance, TowerGroup, you will gain insights into how integrating analytics and operations can transform the underwriting process:
Deploying rule technologies and rule-based systems to automate decision-making streamline policy submissions.
Using customer and market segmentation to price risks more profitably.
Understanding the role of middleware technologies.
Organizing infrastructures around STP.
Register Now!
September 18, 2007
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The Flexible, Scalable, and Optimized WAN – It does exist!
Join Ciena Communications for an informative webinar that explores a unique and different approach to optimizing complex network architectures – Keeping them simple. During this webinar, Ciena will present how simple, alternative approaches to high performance network transport and connectivity are being implemented by large enterprises all over the globe. Our presentation will provide specific examples of enterprise businesses that have optimized their performance and lowered the costs of their networks by taking the simple approach to optimizing their wide area networks.
August 14, 2007
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Complaints are Golden: Leveraging Customer Feedback for Loyalty and Profitability
During this free, one-hour webcast, moderated by Insurance & Technology's Senior Editor Anthony O'Donnell and brought to you by CDC Respond, you will learn how your organization can use Enterprise Feedback Management to better understand your customers' attitudes, behaviors and intentions and use this knowledge to improve your business.
- Learn how complaints and feedback can be leveraged as a source of profit for the business
- Develop a customer feedback strategy
- Understand what makes a loyal customer
- Hear how insurers have used EFM to improve the customer experience, increase customer retention and grow product profitability
July 10, 2007
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Face-to-Face Events:
November 2-5, 2008
Insurance & Technology's 10th Annual Executive Summit
Online Events:
May 14, 2008
2008 Market Mandates and Web 2.0 for Investment Management Online Client Applications
May 20, 2008
2008 Market Mandates and Rich Internet Application Trending for Online Business Banking Channels 2008
May 29, 2008
Risk Management means End-To-End Visibility and Control of Exceptions
June 03, 2008
Market Trends 2008 and Rich Internet Applications: Online Channels Retirement and Benefits Service Portals
June 04, 2008
Market Trends 2008 - Rich Internet Applications: Next Generation Online Financial Portals in Financial Services
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WHITEPAPER
ACORD Made Easy with XQuery
Learn how DataDirect XQuery helps organizations quickly and cost-effectively implement ACORD-based standards and maintain compliance. A high-performance, scalable XML solution, DataDirect XQuery dramatically improves developer productivity and enterprise deployment timelines.
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| RESOURCE CENTERS |
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Policy Administration Resource Center
Policy administration has become the focal point of many insurance companies’ hopes and goals – in terms of gaining more insight into policyholders, and improving loyalty/retention – as well as their most difficult challenges, in terms of legacy systems issues, compliance and information management.
Outsourcing Resource Center
Find out from industry leading analysts what kind of value and cost savings outsourcing can provide to insurance companies by visiting Insurance & Technology's Outsourcing Resource Center, which also provides outsourcing best practices, timely research, case studies and more.
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