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| Monday, November 6 |
| 7:00 am - 7:45 am | Breakfast |
| 7:45 am - 8:00 am | Opening Remarks, Kathy Burger, Editorial Director, Insurance & Technology |
| 8:00 am - 8:45 am | Information Innovation - Bringing Intelligence to the Insurance Enterprise |
| | Business intelligence is widely identified as a top management priority, but are the array of BI-related solutions and tools really changing how insurance companies work? How are carriers deploying BI tools throughout their organizations in order to bring information (as opposed to data) to decision-makers at all levels to help make smarter decisions? Where is BI going and what do insurers need to know about these developments? Hear how insurers are operating more intelligently and profitably by innovating their approaches to information management.
Using BI to get closer to external and internal customers.
BI and CRM - more important than ever?
BI transformation - new approaches to underwriting, fraud detection, risk management.
Moderator:
Kathy Burger, Editorial Director, Insurance & Technology
Speakers:
Sullivan McConnell, Vice President, St Paul Travelers
David Kirshenbaum, Vice President – Enterprise Information Management,
WellPoint, Inc
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| 8:45 am - 9:30 am | Architecture Innovation - SOA Success Factors |
| | Although insurance companies have recognized the benefits of creating integrated, standards-based enterprisewide service-oriented architectures, the jury is still out in terms of how widely those benefits are being enjoyed. How are insurers' SOA projects going? What obstacles are being encountered and lessons learned along the way? How successful have companies been in leveraging their legacy systems in the new environment? Learn what innovative organizations are doing to manage the risks and maximize the rewards of these wide-ranging architecture initiatives.
The impact of SOA on organizational structure.
Key metrics and measurements of success.
Next steps - the innovation payoff.
Moderator:
Maria Woehr, Associate Editor, Insurance & Technology
Speakers:
John S. Kellington, SVP & Chief Technology Officer, Ohio Casualty Insurance Company
Fred Danback, Head of Global Technology Services, Integro Group
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| 9:30 am - 10:15 am | Organizational Innovation - Becoming a More Effective Institution |
| | Innovation isn't just about deploying bleeding-edge technologies - it also encompasses how insurance companies are structured, the jobs people do and how performance is evaluated. In this kind of fast-moving, changing and hyper-competitive environment, simply aligning IT and business isn't enough. Insurers must advance to the next generation of business/IT collaboration, resulting in new roles and responsibilities, and new expectations for the CIO/CTO and other senior technology executives. What will the successful insurance company of tomorrow look like, and which organizations are leading the way there?
Competing for talent in a global workplace.
Process optimization - operational innovation.
New roles and responsibilities - the new look of insurance IT.
Rethinking governance.
Moderator:
Anthony O'Donnell, Senior Editor, Insurance & Technology
Speakers:
Tom Gosnell, CIO, CUNA Mutual
Rick Roy, SVP of Customer Operations, CUNA Mutual
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| 10:15 am - 10:30 am | Coffee Break |
| 10:30 am - Noon | One-on-One Sponsor Meetings |
| Noon - 1:00 pm | Lunch |
| 12:15 pm - 6:00 pm | Recreational Programs (your preference) |
| | Golf Tournament Spa Treatments Off-site tours/activities |
| 7:00 pm - 8:00 pm | Cocktail Reception |
| 8:00 pm - 10:00 pm | Elite 8 2006 Ceremony & Awards Dinner |
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