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Field Sales Systems AMS Connectivity Services Rolls Out Download Certification AMS Connectivity Services (ACS) has rolled out Download Certification for the exchanging of information through any of the vendor's various agency management systems. Garth Resigns from ACORD An ACORD spokesperson says that Garth cited her desire to "pursue other opportunities." Insurers Seek Balance in Web 2.0 Projects As insurers embark on Web 2.0 projects and initiatives to engage consumers, they need to balance their own goals with the desires and expectations of their customers. Pyxis Mobile 6.0 Set For Launch Pyxis is set to launch its next-generation mobile application platform, Pyxis Mobile 6.0, for the financial services industry. AXA Equitable Rolls Out Online Tracking of Variable Products AXA Equitable's Performance online analytical and research tool combines industry best-in-class features for financial advisers. Chubb Standardizes and Automates Producer Appointment Process The Chubb Group of Insurance Companies has implemented ACORD's standard producer appointment form and data standards. Goodmail Launches CertifiedEmail PS Goodmail has released CertifiedEmail Paper Suppression (PS) to provide proof of the successful delivery of critical e-mail messages to specific recipients. United Concordia Launches New Online Support Tool For Producers Dental insurer United Concordia looks to meet growing demand for producer-facing Web tools with ConcordiaConnect. Undersea Cable Failure Demonstrates Internet’s Vulnerability The recent breakdown of the global undersea fiber-optic cable network demonstrates the vulnerabilities of the physical infrastructure upon which offshore outsourcing relationships depend. Midwest Family Mutual Goes Green The carrier's green ambitions grew out of its IT successes, according to Boyd. "As we saw the effectiveness of our imaging and workflow in establishing a truly paperless environment, we started thinking about work-from-home [arrangements]. It became obvious that many of our jobs could be done wherever a high-speed connection existed," he relates. Connective Technologies to Team-Up with Torrent Connective Technologies has announced an exclusive alliance with Torrent Technologies. American Republic Selects Callidus American Republic Insurance will implement a suite of Callidus sales performance management solutions. Insurers Ponder IT Security as a Competitive Differentiator Innovative carriers are nurturing a new kind of customer loyalty by establishing themselves as IT security stalwarts. Data Breaches Increasingly Costly, Especially in Financial Services Data breaches have become more expensive for companies, particularly those in the financial service sector, according to a recent Ponemon Institute study. SMIC Goes Live on IDP’s AgentXpress Ease of use and efficiencies for the Upstate New York-based regional P&C carrier and its agents alike drove adoption of IDP's portal technology. Midwest Family Mutual Partners with CGI Minnesota-based personal and commercial lines P&C carrier will be beta site for the next generation of CGI's INSideOUT Annuities Carriers Cooperate On NAVA STP Initiative To Improve Service Levels Under the NAVA STP initiative, carriers such as Jackson National Life are looking to improve service levels and processing times, which could eventually change the way they view competitive differentiation. German Mutual will implement two of Connective Technologies' TEAM-UP solutions. Mobile Sales Force Automation Growing In Demand Having already realized the benefits of mobile technology within their claims operations, many insurers are looking to bring mobility to their sales forces, as younger agents and consumers demand more functionality via their handheld devices. Executive Summit 2007 Participants Grapple with Business and IT Implications of Web 2.0 At Insurance & Technology's Executive Summit 2007, insurance technology executives learned about the challenges of serving the younger Millennial customers and workers; the changing nature of globalization; speed to market; and the potential of Web 2.0 and social networking technologies to transform their businesses. Aetna, CIGNA, Empire BlueCross Establish Standards With New York State AG Aetna, CIGNA and Empire BlueCross have reached an agreement with the New York State Attorney General on standards for physician-rating programs. One on One With Robert Mau, Vice President, eBusiness, Medical Mutual of Ohio Medical Mutual's online strategy is as much about user-friendly information access as it is about effective online transaction capabilities, as exemplified by the health insurer's iHealth personal health record. Introducing Eileen Slevin: New York Life’s New CIO Plans For The Future Eileen Slevin, who recently replaced Judith Campbell as New York LIfe's CIO, will draw on extensive project management experience and background in shaping the company's e-commerce accomplishments and business resilience capabilities as she develops the mutual's IT strategic plan. ACORD’s John Kellington Drives New Standards Approach Former Ohio Casualty CTO and IBM consultant John Kellington will apply his best-practice and project management disciplines to his new role as ACORD's senior vice president in charge of standards. Tripathi Continues IT Transformation at Harleysville Harleysville Insurance CIO Akhil Tripathi has implemented two new policy administration systems since 2006, earning the carrier a reputation as technology leader along the way.
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