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Financial Services Mobility Spikes: Good Technology Report

An increase in device activation, due to an increase in remote workers, is seen across financial services industries, according to the Good Technology Mobility Index Report.

Financial services have increased in mobile device activation, from about 36% in Q2 to 38% in Q3, and remains the industry with the most device activations, according to the Mobility Index Report, by Good Technology, a mobile security solutions provider based in Sunnyvale, Calif.

A trend associated to the increase in device activations is the increase in financial services providers hiring contract brokers or agents and allowing employees to work remotely, according to John Herrema, SVP at Good Technology.

Herrema adds, “One of the challenges you typically have with that type of relationship, that type of business partner, is that it can be very expensive to extend your traditional IT infrastructure out to those people, because they’re working in remote locations, small offices, strip malls often. It’s very difficult for these companies to reach them, with traditional IT infrastructure.”

mobile device activations across industries
Mobile Device Activations, Q3 (Source: Good Technology)

Across all industries, 65% of respondents have a bring-your-own-device device policy while activation rose 60% from last year. More than 1,000 applications were developed internally by enterprises to automate workflows and business processes.

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Additionally, 56% of activations in single commercial application category are due to document editing applications. File access and syncing are the next strongest with 20%.

About 95% of total application activations were on iOS, while 27% occurred on Android and 1% on Windows phone. Also, 81% of applications were activated on tablets.

The data in the report is derived from 5,000 Good Technology customers in financial services, healthcare, manufacturing, energy and utilities, legal, government, and high tech.

Zarna Patel is a staff writer for InformationWeek's Financial Services brands, which include Bank Systems & Technology, Insurance & Technology and Wall Street & Technology. She received her B.A. in English and journalism from Rutgers University College of Arts and Sciences in ... View Full Bio

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User Rank: Author
10/26/2013 | 3:40:37 AM
re: Financial Services Mobility Spikes: Good Technology Report
No surprises here, although I don't know that I would have predicted the most activity in financial services. I wonder if these numbers reflect that much more activity in financial services, or if the percent increase is because the industry was lagging other businesses. I'm guessing the former, given what we have been reporting about BYOD in insurance & banking.
Nathan Golia
Nathan Golia,
User Rank: Author
10/25/2013 | 7:51:30 PM
re: Financial Services Mobility Spikes: Good Technology Report
Of course, insurers are well aware of the proclivity for their agents' toward demanding BYOD policies. Many agent group heads and distribution leaders have told me over the past few years that they've been essentially forced into adopting BYOD so they could retain agents. One told me that before, they were actually in some cases asking agents to reduce the quality of their mobile technology Gă÷ not where you want to be as an organization.
User Rank: Author
10/25/2013 | 1:01:53 PM
re: Financial Services Mobility Spikes: Good Technology Report
With technology being what it is, it is very easy to enable remote working in thw current age. However, as Herrema notes, that can extend (or overextend) IT resources to support these arrangements. Also, this just reinforces the need for all firms to have a solid BYOD plan in place.
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