Our favorite insurance technology-related blog posts from around the Web (October 11-17, 2009):Is There Such a Thing as a Mainframe Monopoly?
Celent's Jeff Goldberg weighs in on the Justice Department's preliminary antitrust inquiry of IBM. "I can't speak to whether certain actions taken by IBM or other companies were lawful or not, but I do think the investigation speaks more to current problems in the industry than it does to any particular wrongdoing," he writes. ---
IdeaStar's Mike Wise reviews the Web presences of MetLife, Cigna, Aetna and Humana. Although, his analysis might be incomplete. For example, compare Wise's notes with this interview with a leader within Humana's Social Media Chamber of Commerce. ---
StoneRiver's Sean Roper writes that the emergence of social media has lessened carriers' ability to control the conversation when it comes to their own products and services and offers a few ways to cope with the change. "Decisions regarding your products are more likely to be made off of your website in on-line forums, social communities and other media in which the consumer is as much a creator of content as a [company]," the Internet marketing strategist writes. ---