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Architecture InfrastructureBusiness process management (BPM) -- in combination with business architecture and service-oriented architecture -- enables a rapid response to a changing marketplace by pulling processes and functionality out of legacy code and legacy thinking for reuse. Allianz of America CIO Oliver Bussmann and his senior technology executives have established a shared-services model that allows the carrier's P&C and life companies to leverage IT synergies while remaining focused on their unique challenges. By developing a regional SOA-based architecture, CIO Mark Wales has given ING Asia Pacific business units more value from the enterprise IT function. Regence also is in the midst of converting to a fully converged VOIP network that Kerry Goff, director of production delivery and support, says will be largely completed by the end of 2008. Among the challenges Kerry Goff's group faces is coping with aged data centers in an era when data proliferates at a tremendous rate. "We are about 95 percent sure that the majority of our data centers will be hosted rather than internal, and that presents a significant challenge with respect to the execution of data migration in a cost-contained manner," Goff says. Perceptive Software has launched its ImageNow Enterprise Service Bus solution to enable SOA. A series of challenging technology and business experiences, culminating in the rollout of the Simply Unum product and service platform, have prepared newly appointed Unum CIO Kathy Owen for future accomplishments. Nationwide deploys HyPerformix to drive up infrastructure performance and application response times. Former Accenture executive Brian O'Connell will drive technology integration across Hartford Life in support of greater efficiency and effectiveness, and to enable a cross-selling initiative with The Hartford Financial Services Group's property/casualty company. Thrivent Financial for Lutherans Senior Vice President and CIO Holly Morris' people-focused technology transformation is taking the fraternal benefit society into the age of information democracy. SVP of Information Systems Al Bowen streamlines technology and business and reprices Ohio National Financial's life insurance portfolio. Aetna CIO Meg McCarthy applied her 20-plus years experience in the IT consulting and healthcare fields to bring the carrier to new levels of process excellence, efficiency and delivery volume. Successful insurance technology executives share common traits, including the ability to establish credibility with the business, build a solid technology architecture, assemble effective teams, and implement plans with an eye to both the short and long term.
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