Policy Administration

09:57 AM
Nathan Golia
Nathan Golia
Slideshows
Connect Directly
Facebook
Google+
LinkedIn
Twitter
RSS
E-Mail
50%
50%

Insurance IT Budgets to Remain Flat in 2013

Insurance & Technology research also finds more investment in customer-experience related technologies at insurance companies.
Previous
5 of 5
Next


Who Is The Most Important Customer?

While insurers said web presence was their most important area of customer-experience focused investment, agent capabilities came in second. Many insurers have told I&T that they see the agent as their customer, and by pleasing them, their end customer has a better experience as well.

Nathan Golia is senior editor of Insurance & Technology. He joined the publication in 2010 as associate editor and covers all aspects of the nexus between insurance and information technology, including mobility, distribution, core systems, customer interaction, and risk ... View Full Bio

Previous
5 of 5
Next
Comment  | 
Print  | 
More Insights
Comments
Newest First  |  Oldest First  |  Threaded View
pdolbec19001
50%
50%
pdolbec19001,
User Rank: Apprentice
1/3/2013 | 8:13:22 PM
re: Insurance IT Budgets to Remain Flat in 2013
I would like to download this to a PDF - I see no way of doing that on these pages - please advise.
Register for Insurance & Technology Newsletters
White Papers
Current Issue
Slideshows
Video