Policy Administration
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Defining Insurance Speed to Market
Aaron Herrmann, SVP, Cover-All
The first step in quantifying speed-to-market is establishing a baseline by mapping and measuring current workflows that are used to change existing products and bring new products to market.
By Aaron Herrmann SVP, Cover-All,
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To Leverage Data, IT Must First Understand Its Purpose
Andy Metroka, Director of IT Architecture, Montana State Fund
Insurers that understand and manage their data better are the companies that will compete and thrive in the world market.
By Andy Metroka Director of IT Architecture, Montana State Fund,
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4 Considerations for Core Systems Replacements
Anil Chitale, SVP, P&C, MajescoMastek
Core systems replacements need to meet the goals while fitting an organization's resource bandwidth, capabilities, and project tolerance level.
By Anil Chitale SVP, P&C, MajescoMastek,
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Novarica Adds Former AXA CTO as Principal
Nathan Golia, Senior editor, Insurance & Technology
Mitch Wein worked both stateside and overseas for the large insurer before joining the analyst firm.
By Nathan Golia Senior editor, Insurance & Technology,
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5 Key Factors in Core Systems Replacement
Mark Cummings, SVP, Sapiens
With so many moving parts, itís critical to get the core project off on the right foot with the selection of the best-fit offering.
By Mark Cummings SVP, Sapiens,
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Why the Winding Road of Modernization Is Worth It
Anil Chitale, SVP, P&C, MajescoMastek
Insurers have been working hard at modernizing IT infrastructure and processes, and most are realizing that the effort is a never-ending one with the definition of "modern" changing almost daily.
By Anil Chitale SVP, P&C, MajescoMastek,
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The Keys to Modernization: An Insurance-Focused Approach
Bruce Bosco, Senior Sales Executive NTT Data
Modernization involves more than replacing a core application. It also requires insurers to address cloud, analytics, mobility, and social media.
By Bruce Bosco Senior Sales Executive NTT Data,
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There's No Innovation Without Execution
Kathy Burger, Editorial Director
Insurers are committing to process and product transformation, but it's just empty promises unless they can effectively deliver on these initiatives.
By Kathy Burger Editorial Director,
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What Comes First: Core Modernization or Innovation?
Kathy Burger, Editorial Director
Insurers should expect more from new core systems than process improvement, says SMA’s Karen Furtado. How can they activate innovation in core systems?
By Kathy Burger Editorial Director,
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Improving Claims Management With Advanced Integration
Scott R. Smith and Ajit Viswanathan, Mitchell International,
The technology improvements achieved through advanced integration can boost adjuster efficiency, empower better decisions, and deliver a better customer experience.
By Scott R. Smith and Ajit Viswanathan, Mitchell International ,
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Aim of Nolan/Novarica Alliance: Improve IT Investment ROI
Kathy Burger, Editorial Director
Former Novarica analyst Chad Hersh joins The Nolan Company to lead an effort to help insurers gain value from their systems transformation efforts.
By Kathy Burger Editorial Director,
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Program and Small Commercial: Flight to Profitable Safety and Growth?
Tom King, Senior Director, Pegasystems
To succeed in the small to mid-market and in program business, insurers must narrowly segment these businesses to underwrite correctly and set appropriate rates.
By Tom King Senior Director, Pegasystems,
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Nan Shan Readies Infrastructure Revamp with SAP
Nathan Golia, Senior editor, Insurance & Technology
The Taiwanese life insurer has named the strategy "Envision."
By Nathan Golia Senior editor, Insurance & Technology,
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Aon Affinity Plans to Acquire National Flood Services
Kelly Sheridan, Associate Editor, Insurance & Technology
The agreement between Aon U.S. Holdings and StoneRiver National Flood Services will expand Aon's client base in the flood insurance sector.
By Kelly Sheridan Associate Editor, Insurance & Technology,
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Insurers Focus on '3CM' for Customer Experience: SMA
Kelly Sheridan, Associate Editor, Insurance & Technology
Study reveals increased focus on customer communications and content management, but plans vary based on insurer size and line of business.
By Kelly Sheridan Associate Editor, Insurance & Technology,
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Farmers of Flemington Moves to the Cloud with PCMS
Kelly Sheridan, Associate Editor, Insurance & Technology
PCMS’ cloud-based Atlas platform will process and host operations such as underwriting, policy administration, rating, billing and claims.
By Kelly Sheridan Associate Editor, Insurance & Technology,
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Customer Service Core to Promutuel's IT Revamp
Nathan Golia, Senior editor, Insurance & Technology
The Quebec-based insurer is going with Guidewire for a full core systems replacement with the goal of improving customer service.
By Nathan Golia Senior editor, Insurance & Technology,
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Berkshire Hathaway Specialty Selects Accenture
Nathan Golia, Senior editor, Insurance & Technology
The company will use a cloud-based version of Accenture policy administration software.
By Nathan Golia Senior editor, Insurance & Technology,
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How BCBSRI Uses E-Billing to Improve Service
Kelly Sheridan, Associate Editor, Insurance & Technology
With the onset of new healthcare mandates, an electronic payment system from ACI Worldwide simplifies billing for BCBSRI policyholders.
By Kelly Sheridan Associate Editor, Insurance & Technology,
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Cigna: Consumer-Driven Health Plans Shift Behavior
Kelly Sheridan, Associate Editor, Insurance & Technology
Study shows that consumer-driven health plans lower medical costs and improve health profiles for policyholders.
By Kelly Sheridan Associate Editor, Insurance & Technology,
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