January 2005

Cover Story
Passing the Spitzer Test
The New York Attorney General's deep probe into the insurance industry will result in greater-than-ever demands for transparency in carrier-distributor relationships. But few carriers have the enterprise reporting and compliance capabilities needed to conform.

Growing Pains & Priorities
At I&T's 2004 Executive Summit, insurance technology executives debated strategies for achieving and sustaining growth.

One On One
Living the Digital Life
Chuck Cornelio, EVP of Technology and Insurance Services, Jefferson Pilot Financial Chuck Cornelio's vision of a "digital life company" is nearing fruition.

Case Study
Long-Distance Relationship
PartnerRe adopts SSL VPN technology to safely and conveniently keep employees all over the world connected to the company's network.

Be All You Can Be
Assigned risk specialist AutoOne cuts expenses and increases productivity with Opus Group's performance analytics tools.

Better Business, Naturally
AmCOMP's IT staff is structured to reflect the processes through which the industry does business, allowing completion of technology projects with a team-oriented business model.

Looking at Linux
Though insurers have been slow to adopt open source computing, some are beginning to implement Linux solutions. Their efforts are resulting in savings of both time and money.

Editor's Letter
Fear Factor


Standards Drive Change
Insurance executives and analysts examine the value of standards - and approaches to implementing them within the enterprise - at event sponsored by Insurance & Technology and ACORD.
Highmark's Telecom Upgrade
Blue Cross Blue Shield licensee expands its relationship with TelCove for construction of SONET rings and administrative support.
Mother of Invention
Need for computing 'horsepower' leads Hartford Life to implement freeware grid computing solution.
The Future Is Now
Existing telematics technology can provide valuable data for risk selection and pricing, but consumers have privacy concerns.
Never a Dull Moment
I once spent a vacation with three friends sailing the Caribbean on a 27-foot sailboat
Breaking Boundaries
CiDirect opens Spanish-English bilingual call center to extend support to the industry for underserved market.
Contract News
Alliances & Partnerships

Back To Business
--NFS Speeds Applications
--Glatfelter Selects Insurity
--Claims Integration
--Preparing for The Worst
--Full Support

Techwatch - Product And Services Showcase

Executive News

CUNA's Roy 'Maps' IT Success
At a time when many CIOs are outsourcing to maximize IT efficiency, Rick Roy, CIO, CUNA Mutual Group (Madison, Wis.; $13 billion in assets), is looking to mine his own employees' potential.

A Brave New World
Former Penn National Insurance CIO Jane Koppenheffer will finally get her chance to experience the agency side of the business.