June 2005

Cover Story

Balancing Act
Tech-savvy CEOs leverage technology to balance cost, communications and regulatory demands.

Inner Peace
In good times and bad times, Clark Manning keeps Jackson National Life on track with a commitment to core IT ideals.

Uncompromising Strategy
Zurich North America Commercial depends on IT to weather P&C market turmoil, according to CEO Axel Lehmann.

Technology Champion
AFLAC's Dan Amos drives long-term market leadership through continuous technology investment and innovation.

Clean Slate
AutoOne's Carey Benson brought a sense of the proper alignment of business and IT to the challenge of building a start-up on a short timetable.

Defying Gravity
To keep Genworth Financial on top of the competition, Mike Fraizer fights commoditization by emphasizing innovation.

Special Report
7 Myths About Network Security
The only way to keep data safe may be to stay one step ahead of hackers.
By: Michael Cohn

Q&A With Allstate Security Boss Kim Van Nostern
By: David Joachim, Secure Enterprise

Case Study
Reproduction Health
Health Net implementation of Exstream's Dialogue software streamlines document management, improving customer service and promising $40 million in savings over five years.

Keeping Up With Change
Western United taps NetPro solution to monitor network configuration changes and keep its mail server running.

One on One
Life After Integration
Nicholas Campanella, Prudential Annuities, Prudential Financial, American Skandia, platform integration


The New Kid
As a five-year-old company, Simple Insurance has the advantage of not being tied down to legacy systems and of being able to live up to its name.

Virtual Roundtable

Rethinking Policy Admin
Legacy systems can hamper insurers' abilities to grow and be flexible. But next-generation policy administration systems can deliver increased efficiency and improved customer service.

Names in the News
--Executive News
--Mistretta Drives Discipline
--Pushing Business Savvy

Editor's Letter
Generation of Change


Growing Pains
As insurers enjoy business growth, they must keep a close eye on infrastructure expansion to ensure data security and associated regulatory compliance.
Protecting Outsourced Data
Northwestern Mutual security effort allows insurer to use India-based service provider to test and maintain business applications.
My Favorite ... Movie
Big Screen Perspective
Enhancing Online Tools
Carrier adds claim filing guide to online customer-facing tools.
Contract Closeup
NMM to Implement Guidewire
Contract News
Alliances & Partnerships

Back to Business

Terror Models Help Pricing

Security Comes With Compliance

Employers Recognize HSA Challenges

Common Insurance Ground

PCI Seeks Black Box Access

BIPT's Web-Based System


ACORD LOMA Show Preview

Mastering the Growth Imperative

Meeting the Challenges of Transparency