September 2005
 From the Editor Life Goes On Less than one week - that's all the time it took Scotland Yard investigators to determine the identities of the four men believed to have been responsible for the July 7 terrorist attacks in London. Cover Story 
Journey to Service-Oriented Architecture Competitive differentiation in the insurance industry is like a sailboat race, according to Fred Matteson, CIO of Fireman's Fund Insurance Co. - in a given boat race, all the competitors will be in the same design class, meaning everybody has the same type of boat, the same sails and the same number of crew members. Feature Best Line Of Defense Insurers are under immense pressure to keep their customers' identities safe. A dynamic, layered approach to security technology may provide the strongest protection. Spotlight: Gabor Insurance Building an Identity Gabor Insurance relies on automation to sustain its competitive advantage - knowing when to build systems in-house. Virtual Roundtable The Compliance Challenge To meet the increasing challenges of regulation, insurers' compliance departments must partner with IT to centralize efforts, deploy automation technologies and institute controls. Case Study Built to Last New, rugged ThinkPad laptops withstand the rigors of the road and provide more uptime for Monumental Life Insurance agents. Paper Cut Perceptive Software's ImageNow solution helps Montana Municipal Insurance Authority reduce paper and increase efficiency. One on One Partnering for Success Tricia Trebino, CIO, Tufts Health Plan A quick visit to Tufts Health Plan's Web site - www.tuftshealth.com - and you can see that the Waltham, Mass.-based healthcare plan with $2.3 billion in revenue is busily forging partnerships to provide ever-greater services and products to its members, employers, brokers and providers. |
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Update Stormy Weather Hurricane Dennis causes early debut of new catastrophe management resources and underscores the need for increasingly accurate storm modeling. Where the Dollars Are Going Insurance IT spending will focus on technologies that foster interoperability across the enterprise, TowerGroup predicts. ID Theft in Regulatory Spotlight Another data theft bill seeks to stem the growing tide of fraud, but some in the technology industry worry it is too strict. CIOs Get Respect The perception of CIOs is evolving from managers of back-office systems to executives with knowledge of business processes. Contract News Genworth/FileNet; Church Mutual Licenses Insurity; SUA Taps DTI; Symbility Win; Duck Creek Finds Mercy; Discovery Secures Top Image; Alliances & Partnerships Oracle Acquires TimesTen; InsureWorx/IASA; Fuego Connects With ILOG; Red Oak, Guidewire Join Forces; Lawson to Add Intentia; My Favorite ... Way To Reconnect Abandoning USB Cables for Vines And Trellises Back to Business Good Advice Claims Quality Measures Up Effective Detective Sign on the Electronic Line Ohio Mutual Claims Gains Techwatch Names In The News Walker Drives IT Consistency Bright Bridges eBiz and Ops Executive News --New IASA President --McGavick to Resign --Harleysville Names Toth SVP of Claims --C&H Names Pres. --Bedell Joins MapInfo --Showalter Drives Consumerism |