2007 Insurance Technology Forecast

2007 Claims Opportunities: Predictive Analytics to the Rescue
In 2007 it will be imperative for carriers to establish claims data management initiatives so they can undertake predictive projects.

Responding to a Changing Market: The Core Is Key
Policy administration system replacement is at the top of the list for 2007 for increasing numbers of insurers across nearly all sizes and sectors, according to Matthew Josefowicz, manager of Celent's Insurance Group.

Take Risk Management and Compliance to the Next Level
A seemingly never-ending wave of new compliance directives is perplexing insurance companies around the world regarding how they should respond. Vincent Oliva of Gartner's Industry Advisory Services offers some guidance.


An Eye on the Future
Industry association executives speculate on the most important issues and challenges facing the insurance industry in 2007.
Industry Visions 2007: Opportunities and Challenges
The world of insurance technology changes slowly, with
characteristic concerns of senior technology officers
remaining fairly stable year after year.

A Great Leap Forward
If insurance systems have demonstrated a gradual evolution over the past several years, the industry may be on the verge of a spurt of development more closely resembling famed biologist Stephen Jay Gould's notion of "punctuated equilibrium."

CIOs at the Crossroads
Russ Bostick, Senior Vice President, CIO, Conseco (Carmel, Ind.)

Legacy Systems, Legacy Workforce
Marcus Ryu, VP, Strategy and New Products, Guidewire Software (San Mateo, Calif.)

Winning a Zero-Sum Game
John Lucker, Principal, Deloitte Consulting (Hartford)

Leveraging Outsourcing for Business Transformation
Mike Ura, Vice President, Global Life BPO Services, CSC (El Segundo, Calif.)

Adaptable Technologies
Roy Nicolosi, CTO, ISO (Jersey City, N.J.)

It's Still About the Customer
James M. Kerr, Principal, Kerr Consulting Group (Hartford)

Application Renovation: Calling Vendors' Bluff
Chuck Johnston, Senior Director, Insurance Industry Strategy, Oracle (Redwood Shores, Calif.)

Balance the Strategic With the Operational
Piyush Singh, CIO, Great American (Cincinnati)

Future Proofing the Insurance Enterprise
John Burke, Vice President of Insurance Solutions, SAP America (Newtown Square, Pa.)

Look to the Long-Term
Jim Rourke, Chief Marketing Officer, AdminServer (Chester, Pa.)

Wireless, Real Time And Online
Rod Travers, Senior Vice President, Robert E. Nolan Company (Dallas)

Available Technologies Support Innovation
Bill Bloom, Senior Vice President and CIO, St. Paul Travelers (St. Paul)

The Keys to Establishing Business Value
Mike Adler, Global Leader, IBM Global Business Services (Armonk, N.Y.)

'A Product in a Day'
Doug Roller, CEO, Duck Creek Technologies (Bolivar, Mo.)

It's a 'Buy' World
Paul McDonnell, SVP, Managing Director and Insurance Segment Leader, BearingPoint (McLean, Va.)

Content Management And BPM Converge
Chris Smith, VP, Research and Development, Whitehill Technologies (Moncton, NB, Canada)

Feature
The Threat From Within
Insiders represent one of the biggest security risks because of their knowledge and access. To head them off, consider the psychology and technology behind attacks.


Case Study
Unblocking Traffic Jams
Adopting a centralized project management solution eliminates IT bottlenecks and drives up efficiency for Great-West Life & Annuity.

A New Extension
Safeway implements ShoreTel's Enterprise IP Phone System, reducing maintenance costs and improving disaster recovery capabilities.


Product & Services Showcase
Techwatch


From The Editor
Back to the Future
One of the most interesting things about smart and successful insurance technology executives is that they typically combine confidence and pride with a realistic and almost wry sense of both technology and human limitations.

Update
Understanding the Online Customer
BCBSKC Boosts Site Performance
Online Transformation
Flying High
Se Habla Español
Contract News
Alliances and Partnerships


Names in the news
Executive News
Markel Gets the Right Stuff
Aon's Dail Straddles Worlds