Insurers View Disaster Recovery and Business Continuity As More Than IT Issues

Insurers View Disaster Recovery and Business Continuity As More Than IT Issues
To maintain operations and service levels in the face of a catastrophe, insurers such as Pacific Life are increasingly viewing disaster recovery and business continuity plans as full-fledged business initiatives.

Sidebar:

Grinnell Mutual Reinsurance Company Revamps its Business Continuity Plan, Constructs Disaster Recovery Facility
As part of its business continuity initiative, Grinnell Mutual Reinsurance Company (GMRC) has built a new disaster recovery facility in Newton, Iowa.

FEATURE:

Insurance Outsourcing Reaches New Levels of Maturity
While many insurers are still struggling with the management of offshore resources, industry leaders are crafting long-term global sourcing strategies for strategic competitive advantage.

Executive Summit 2007 Participants Grapple with Business and IT Implications of Web 2.0
At Insurance & Technology's Executive Summit 2007, insurance technology executives learned about the challenges of serving the younger Millennial customers and workers; the changing nature of globalization; speed to market; and the potential of Web 2.0 and social networking technologies to transform their businesses.

CASE STUDY:

Nationwide Gets More From Its Infrastructure With Less Investment
Nationwide deploys HyPerformix to drive up infrastructure performance and application response times.

VIRTUAL ROUNDTABLE:

Automating Underwriting: Moving From Art to Science
Automating underwriting can help insurers bring more objectivity and discipline to the process, define appropriate risk parameters and price products accordingly while improving efficiency, according to a panel of industry experts.

FROM THE EDITOR

The Resources of Private Equity, Oil-Rich Countries, Hedge Funds, Asian Central Banks Will Transform the Business of insurance Technology
A report by the McKinsey Global Institute outlines the power of four global "financial power brokers" -- oil-rich countries, Asian central banks, hedge funds and private equity firms, which are all becoming increasingly active in the financial services and business technology industries.

UPDATE:

AAA of Southern California Chooses Guidewire
Automobile Club of Southern California has selected Guidewire Software's Web-based ClaimCenter to replace the AAA affiliate's legacy claims systems and drive improved efficiency and service.

Aetna, CIGNA, Empire BlueCross Establish Standards With New York State AG
Aetna, CIGNA and Empire BlueCross have reached an agreement with the New York State Attorney General on standards for physician-rating programs.

Nationwide Launches "Have The Talk" Viral Marketing Campaign
Nationwide seeks to engage Web users and provide value-added services with social media and Web 2.0 campaign.

ING Opens Windsor Facility
ING's largest IT contingent in the U.S. will benefit from modern IT infrastructure at the carrier's new 'green' facility in Windsor, Connecticut.

NAMES IN THE NEWS

State Farm's Oakley Tackles Legacy
Recently appointed State Farm CIO Mark Oakley will apply both business and technology experience to the carrier's legacy technology challenges and customer experience ambitions.

Introducing Eileen Slevin: New York Life's New CIO Plans For The Future
Eileen Slevin, who recently replaced Judith Campbell as New York LIfe's CIO, will draw on extensive project management experience and background in shaping the company's e-commerce accomplishments and business resilience capabilities as she develops the mutual's IT strategic plan.

ONE ON ONE:

One on One With Robert Mau, Vice President, eBusiness, Medical Mutual of Ohio
Medical Mutual's online strategy is as much about user-friendly information access as it is about effective online transaction capabilities, as exemplified by the health insurer's iHealth personal health record.