Insurers Seek Competitive Edge Through Underwriting Analytics

COVER STORY:

Insurers Seek Competitive Edge Through Underwriting Analytics
Analytics are increasingly being applied in the insurance underwriting realm to create a competitive edge in an increasingly commoditized business, both at the micro level of pricing and at the macro level of product portfolio and line of business performance.

Sidebar
CNA Builds Out Underwriting Data Marts.
Using Business Objects XI, CNA is driving its massive, multiyear Merlin business intelligence initiative into the underwriting data realm to the enterprise data warehouse by creating its sixth data mart, this time for the P&C carrier's property book of business

FEATURE:

Insurers Ponder IT Security as a Competitive Differentiator
Carriers like MassMutual and WellPoint are beginning to nurture a new kind of customer loyalty by establishing themselves as IT security stalwarts.

Sidebar
Data Breaches Increasingly Costly, Especially in Financial Services
Data breaches have become more expensive for companies, particularly those in the financial service sector, according to a recent Ponemon Institute study.

VIRTUAL ROUNDTABLE: Speed to Market

How can carriers overcome the siloed nature of their line-of-business systems and the lack of IT/business alignment to facilitate product development and mass customization, and to improve speed to market?
Early Engagement With IT Necessary For Product Development
Michael Dippolito, Nationwide
Early discussions about product development with IT can help shape the possible solution and steer clear from complex, expensive efforts down the road.

Successful Product Development Focuses on People, Process and Technology
Bob Reynolds, Minnesota Life Insurance Co.
Addressing product development challenges involves a three-pronged approach focused on people, process and technology.

Agility in Product Development Can Improve Speed to Market
Tim Attia, Camilion Solutions
Streamlining product development processes, building "product chassis" of common components, adopting agile enabling technologies, and modifying organizational structure to support product innovation all are ways to improve speed to market.

Speed To Market Is A Potentially Misguided Pursuit
Van Beach, Tillinghast/Towers Perrin
Achieving speed to market is one way companies are leveraging their improved product development processes for competitive advantage, but speed is only one dimension of that process.

FROM THE EDITOR

Financial Institutions' Risk Management Systems Are Challenged by Corporate Culture and Human Nature
The Société Générale trading scandal illustrates that the competitive advantage of relying on internally developed risk management systems can be cancelled out by lax management oversight and fraud.

CASE STUDY:

Univé Deploys AmberPoint SOA Optimation Tool
Netherlands-based insurer Univé untangles interdependencies with visualization tool to ensure SOA initiative success.

Nationwide Consolidates Finance Data
Nationwide turns to tried-and-true tech partners and new friend Kalido to create a single, consistent platform for financial data.

Ektron Powers Penn National Intranet
Ektron's CMS400.NET system allows Penn National to maintain a continuous flow of content on the carrier's intranet and extranet, both for routine use and crisis communications.
 
ONE ON ONE:

Magna Carta Allows Agents To Choose Manner of Doing Business, CIO Says
Magna Carta allows its agents to submit business any way they want, including phone, fax, E-mail or U.S. postal mail, says CIO David Lawless.

UPDATE:

Midwest Family Mutual Partners with CGI
Minnesota-based personal and commercial lines P&C carrier will be beta site for the next generation of CGI’s INSideOUT

SMIC Goes Live on IDP’s AgentXpress
Ease of use and efficiencies for the Upstate New York-based regional P&C carrier and its agents alike drove adoption of IDP’s portal technology.

AEGIS Deploys DFA’s ADVISE Risk Modeling Solution
Associated Electric & Gas Insurance Services replaces its eight-year-old proprietary risk management model with DFA Capital Management’s ADVISE 4.9.

BCBS of Florida Enters the Retail Market
Blue Cross and Blue Shield of Florida creates retail stores to sell health insurance and other coverage directly to individual consumers.

Document Automation Vendors Emerge As Enterprise Content Management Players
As recent acquisitions in the content management space by HP and EMC demonstrate, in a Web-based world, solutions that focus on the end product rather than the storage location of content are becoming a focus of enterprise-wide content management solutions.


NAMES IN THE NEWS

Zurich Appoints Axel Lehmann To New Risk Officer Role
As Zurich Financial Services Group's new chief risk officer former CEO of Zurich North America Axel Lehmann will also take responsibility for IT.

Regence Tackles Infrastructure Challenges
Regence also is in the midst of converting to a fully converged VOIP network that Kerry Goff, director of production delivery and support, says will be largely completed by the end of 2008.