Insurers Seek Energy Efficiency Through Virtualization
Mark Wood, Director of Infrastructure, Highmark

COVER STORY

Insurers Seek Energy Efficiency Through Virtualization
In the face of energy availability and cost challenges, and consumer pressure to be good corporate citizens, insurers are greening their enterprises, with a focus on the area of greatest consumption: the data center.

FEATURE

Insurers Taking More Unified Approach to Compliance
Insurers such as Genworth Financial and RSA Ireland are implementing strategies and technology solutions to address compliance proactively and from a more unified point of view.

Sidebar
Compliance Becoming Key Component of Core Systems
Carriers are increasingly looking to include compliance-related capabilities when upgrading or replacing core systems.

UPDATE

New York Life Adds Interactive Features to Its Consumer-Facing Web Site
New functionality deployed at newyorklife.com will enable the visually impaired to hear Web content and give users the power to rate, share and comment on articles.

Vendor Acquisitions Could Reshape Insurance Technology Space
Will a recent series of vendor acquisitions, including two moves by major horizontal players HP and Oracle, have the leverage to drive further vendor consolidation?

WellPoint Launches Mobile Provider Directory
WellPoint has developed a version of its online provider directory specifically designed for use on Web-enabled cell phones and other mobile devices.

Aetna to Electronically Deliver Care Alerts
Aetna will team up with NaviMedix to electronically deliver care alerts to members' physicians.

CASE STUDIES

Infinity Automates Claims Management With SPSS
Infinity Insurance envisions a new role for predictive analytics and partners with SPSS to develop a computerized scoring system for evaluating, routing and managing claims.

PPS Overhauls Business Operations With IBM's Insurance Application Architecture
Using IBM's modular IAA model and developing with Java, Professional Provident Society breaks legacy system impasse.

FROM THE EDITOR

Consolidation Within Insurance Technology Vendor Ranks Isn't New — But Still Creates Customer Anxiety
The talk at the recent ACORD LOMA Insurance Systems Forum in Las Vegas was less about standards and more about the implications for the insurance technology industry of two high-profile merger announcements: Oracle's intention to buy policy administration solutions vendor AdminServer, and HP's plan to acquire EDS.


VIRTUAL ROUNDTABLE
Technological Enhancements to Accounting and Financial Systems Offer Promise — and Questions
New accounting and financial systems offer increased automation, improved integration and more-powerful reporting.

New Technology and Functionalities Aid Compliance and Improve ROI
Mark Roth, Director of Business Development, IASA (Durham, N.C.)
Governance, risk and compliance software allows insurers to address changing regulation proactively.

Enhanced Investment Systems Offer Better Integration of Data
Doug Sheehan, President and Founder, Investment Conversions & Consulting (Portland, Ore.)
Keeping pace with regulatory trends will require insurers to explore various options, such as outsourcing the accounting function, to take full advantage of improvements in technology.

Business Intelligence Capabilities Transform Accounting and Financial Systems
Dori Dwyer, VP, Financial Solutions, Fiserv Insurance Group (Brookfield, Wis.)
The possible introduction of principles-based reserve requirements and an OFC will necessitate a new level of data collection and analysis.


CARRIER CONFIDENTIAL
MassMutual Looks to Modernize
MassMutual's IT team is in the midst of a major modernization effort, to enable the carrier to puts its customer-focused business strategy into practice.

Sidebars
Q&A With Bob Casale, Deputy CIO, MassMutual
MassMutual deputy CIO Bob Casale discusses his role, sourcing strategies and his top priorities in 2008.

HR and IT Partner at MassMutual
MassMutual's human resources (HR) department has become a key partner for the carrier's IT operation as it looks to recruit and retain top talent.

NAMES IN THE NEWS

Worthington Assumes Strategic Role at BCBST
Bob Worthington has been named senior vice president and chief strategy officer at BlueCross BlueShield of Tennessee.

New John Hancock CIO Allan Hackney to Drive Productivity, Build Staff
Hackney's strategic mandate includes development and execution of strategies that increase productivity and efficiency, improve operating risk management, and build greater technical bench strength across the John Hancock enterprise.