Systems Software Implementation Consultant
Image Process Design, Inc. | Nationwide, Michigan | Posted: September 18, 2012
JOB DESCRIPTION
The Systems Software Implementation Consultant will perform on-site and remote consulting, configuration, and implementations of IPD’s product, Ultera, at customer sites in various locations across the US and Canada.The Systems Software Implementation Consultant activities may include:
- Requirements validation and gap analysis
- Business process definition and documentation
- Knowledge transfer of IPD software-based solutions using a combination of training and demonstration experiences
- Core software installation and configuration
- Configure underlying IBM ECM, BPM, and rules technologies, including process maps, web service calls, etc.
- User acceptance testing support
- Train the trainer instruction
- Production support
This role may function as a primary customer contact to the customer Project Team, and must represent IPD in customer communications.
Additional Info
The ideal candidate will have strong experience implementing application software. Experience focused on technology-enabled business processes and optimization in insurance and healthcare. Demonstrated success translating the business requirements and the conceptual and functional designs of business analysts into a configuration design, along with the physical configuration of software solutions, is essential. Skills in testing, troubleshooting, documenting, and supporting configured solutions from end to end, with an understanding of large-scale software technologies and related components ( DB2, Oracle and SQL databases; UNIX operating systems; Windows desktops), also important.- IBM FileNet P8 and IBM Case Manager experience
- Enterprise Content Management (ECM), Business Process Management (BPM), and/or Case Management experience
- Large-scale software implementation in health, life, and P&C insurance or healthcare operations (membership, claims, customer service) environment
Job Details
| Salary | $50,000-$100,000 |
| Location | Nationwide, Michigan |
| Contact | Recruiter |
| hiring@ipdsolution.com | |
| Website | http://www.ipdsolution.com |
| Categories | Claims (Insurance), Operations, Project Management, Systems Administration & Support, |
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