Insurance & Technology's Top Discussions of 2014

The year's hottest topics revolved around social media, recruiting, telematics and the customer experience.

Allstate CEO: Tech Crucial to Customer Relationships
The insurance industry doesn't exactly lend itself to frequent customer interactions. Commenters agree that digital is a critical component in the future of insurance, and with so few interactions, it's crucial that insurers deliver a positive customer experience.

Kelly Sheridan is the Staff Editor at Dark Reading, where she focuses on cybersecurity news and analysis. She is a business technology journalist who previously reported for InformationWeek, where she covered Microsoft, and Insurance & Technology, where she covered financial ... View Full Bio

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