Hot topics at Insurance & Technology’s recent Executive Summit in Rancho Palos Verdes, Calif., included the need to align insurance marketing and IT functions, how to overcome barriers to customer engagement, and an assessment of the insurance industry’s initial response to Superstorm Sandy (which occurred less than one week before the Executive Summit). Along with the discussion was high-level networking and I&T’s annual Elite 8 Awards Ceremony. Participants in this year’s event included CIOs and other senior insurance IT and line-of-business executives, as well as sponsor companies HCL, Insurity, Polaris, Tata Consultancy Services, Thunderhead.com EMC, FAST, GMC Software Technology, iGate, Mphasis, Oracle Insurance, PwC, Syntel, CSC, eGain, Fujitsu/Salesforce.com, Guidewire, Kony, NIIT Technologies, State Street Global Services and Zengine.
November 30, 2012
Michael Babikian, president and CEO, Transamerica Brokerage, spoke about the emerging partnerships between IT and marketing. "We all know there's a vast amount of information out there. That's one of the things that's causing us from a marketing perspective to change how we take things to the marketplace,” he noted. “If you don't understand statistics and aren't doing marketing based on information, what are you doing?"
