Seen & Heard at I&T’s 2012 Executive Summit
Hot topics at Insurance & Technology’s recent Executive Summit in Rancho Palos Verdes, Calif., included the need to align insurance marketing and IT functions, how to overcome barriers to customer engagement, and an assessment of the insurance industry’s initial response to Superstorm Sandy (which occurred less than one week before the Executive Summit). Along with the discussion was high-level networking and I&T’s annual Elite 8 Awards Ceremony. Participants in this year’s event included CIOs and other senior insurance IT and line-of-business executives, as well as sponsor companies HCL, Insurity, Polaris, Tata Consultancy Services, Thunderhead.com EMC, FAST, GMC Software Technology, iGate, Mphasis, Oracle Insurance, PwC, Syntel, CSC, eGain, Fujitsu/Salesforce.com, Guidewire, Kony, NIIT Technologies, State Street Global Services and Zengine.
November 30, 2012
Elite 8 honoree Brian LeClaire, chief information and service officer, Humana, says the health insurer seeks to provide customers “with a disruptive, differentiated consumer experience."