Mexican auto insurer Qualitas has selected SAS Fraud Framework for Insurance to help it detect and prevent fraud with a goal of reducing costs and optimizing claims handling.
Qualitas expects larger losses to be mitigated with timely detection of suspect activity. The SAS platform will help it integrate needed data as well to catch organized fraud rings across business lines, while also expediting claims payment for honest customers.
“SAS technology delivers a single view of our customers and helps us capitalize on our data to improve fraud detection and prevention,” said René Abdala Mirwald, Director of Strategic Planning and Operational Efficiency at Quálitas. “First, we will use SAS to decrease fraudulent insurance claims. We then plan to implement it internally to further reduce costs while nurturing our customers’ loyalty. As a result, we’ll continue generating quality customer service.”
Nathan Golia is senior editor of Insurance & Technology. He joined the publication in 2010 as associate editor and covers all aspects of the nexus between insurance and information technology, including mobility, distribution, core systems, customer interaction, and risk ... View Full Bio