Insurance Value Chain: Driving Process Improvement participants heard a roster of industry experts offer their perspectives on new Web-based strategies for more effectively handling transactions, bringing products/services to market, and interacting with internal and external clients. Click on "view presentation" in the desired session, to review the actual conference presentations. Or download all available presentations in ppt format [9.5 mb / zip], or in pdf format [5 mb / zip] Agenda: Keynote Presentation: Defining the Insurance Value Chain view presentation Jamie Bisker, Director, Insurance TowerGroup Best Practices in Achieving and Supporting the Value Chain view presentation Diana Beecher, Chief Information Officer, Travelers Property Casualty Just-In-Time Integration view presentation Josh Lee, Global Technical, Strategist, Insurance, Microsoft Using Web Services To Master Enterprise Process Management view presentation Srinivas Koushik, Enterprise CTO, Nationwide

Want to learn more about the Insurance Value Chain? Click here to read Microsoft's recent I&T supplement on the topic.

2003