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Nationwide Financial Goes with Polaris for Claims

Nationwide Financial chooses new claims processing solution

Nationwide Financial has selected Intellect Claims, a claims processing solution by Polaris Financial Technology Lt., a technology provider for the financial services industry based in Chennai, India, according to a release.

Polaris' solution was a good fit due to its flexibility in configuring the claims process to fit out diverse needs and setup role based workstations, which we believe will lead to a superior customer experience,” said Jeff Stein, VP of insurance operations for Nationwide Financial. “We think Intellect will help us comply with new regulatory requirements.”

In addition to meeting regulatory requirements, Nationwide hopes Intellect, which includes a claims workstation, service portal, and an integrated beneficiary management system, will improve the customer experience. Polaris will provide integration services with several legacy administrative platforms to improve the insurer-side end-user experience.

Zarna Patel is a staff writer for InformationWeek's Financial Services brands, which include Bank Systems & Technology, Insurance & Technology and Wall Street & Technology. She received her B.A. in English and journalism from Rutgers University College of Arts and Sciences in ... View Full Bio

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Roon215
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Roon215,
User Rank: Apprentice
2/24/2017 | 8:57:10 PM
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Row3n
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Row3n,
User Rank: Apprentice
12/25/2016 | 10:58:02 PM
Hi
When it comes to the finance sector, there are so many rules and regulations that are coming up nowadays to ensure that the general public and other consumers are well protected when they have dealings with these institutions. So it's a good move to use a company that has a good reputation and experience when it comes to following all the regulatory requirements! Hopefully Intellect will be able to prove that Nationwide Financial has made the right choice in that aspect.
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