New Chief Claims Officer at The Hartford

The Hartford has appointed John Kinney chief claims officer and president of subsidiary Heritage Holdings.

The company veteran, who has been there since 2003, will lead The Hartford's property and casualty and group benefits claims operations and its more than 5,000 employees, reporting to Doug Elliot, president of Commercial Markets at The Hartford.

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"John's extensive experience and high level of expertise will be instrumental as he looks to build upon the outstanding performance of our claims organization and confront many of the company's most complex challenges," Elliot said in a statement. "Under John's leadership, I am confident our claims team will be a differentiator for The Hartford and continue to provide customers with high-quality, compassionate service."

Kinney most recently led the company's property and casualty field claims organization, responsible for workers' compensation, automobile, property and general liability claims handling and claims customer support. His previous role at Heritage Holdings focused on complex claims, including asbestos, silica, environmental damage and other latent injury long tail claims. He has also worked at Travelers.

Nathan Golia is senior editor of Insurance & Technology. He joined the publication in 2010 as associate editor and covers all aspects of the nexus between insurance and information technology, including mobility, distribution, core systems, customer interaction, and risk ... View Full Bio