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Kevin Rall is the assistant vice president for information systems at Ohio Mutual Insurance, and as he described it, his principal responsibility is "the business alignment of our technology resources and architecture to better compete in the independent agency office." No small set of challenges when taken alone, but Rall's task - typical of the insurance marketplace as a whole - also needed to wrestle with the need to upgrade core technologies while not losing a beat; the need to "get the fundamentals right while focusing on what makes Ohio Mutual Insurance competitive." Rall tells us he was able to fill that bill through his partnership with CSC. Ohio Mutual implemented CSC's POINT IN underwriting upgrade suite that made the company more competitive, more efficient and has positioned the company well for future expansion.