Creating Business Agility with Highly Integrated Core Systems

An Insurance & Technology webcast

Join us for this free, one-hour Webcast to hear about the benefits that come from implementing a highly integrated "super suite" core solution, as well as what's required from an architecture, resource, skills and budgeting standpoint to take advantage of the capabilities of the offering. You will learn how a new "super suite" offering can help insurers:

- Streamline processes
- Boost operational efficiency
- Speed time to market for products and services
- Make more effective use of staff resources
- Improve the customer experience

Register Now!

Time: 11:00 AM PT / 2:00 PM ET Duration: 60 minutes

Health Insurance Billing Strategies: Preparing for an Uncertain Future
An Insurance & Technology Webcast

Learn more about the kinds of adaptive technologies that provide the flexibility needed to handle any kind of business process at this free, one-hour webcast, moderated by Insurance & Technology editorial director Kathy Burger. Learn how an adaptive, rules-driven billing system can provide healthcare payers with the foundation to prepare themselves for increased volume, cost pressures and changing regulations.

Time: 11:00 AM PT / 2:00 PM Duration: 60 Minutes

Insurance Workforce Optimization: How To Work Smarter To Benefit Your Customers, Employees and the Bottom Line
Business and IT executives have chafed at the persistent need to "do more with less." Workforce optimization technologies enable insurance companies to improve efficiencies and realize this seemingly oxymoronic objective. Workforce optimization enables insurers to gain the insight they need to understand how work is processed in the back-office, capture the data and metrics needed to more effectively management these areas, and create a more modern work environment that is simultaneously less tedious, more productive, and more precisely directed at business goals.
Join our panel of experts, moderated by Insurance & Technology Executive Editor Anthony O'Donnell, for this free one-hour webcast and learn how workforce optimization can help you gain unprecedented visibility into back office operations, and help drive a superior customer experience and loyalty.

Date: Thursday, June 7, 2012-Time: 10:00 AM PT / 1:00 PM ET

Streamline and Automate Your Insurance Application Processes
An Insurance & Technology Webcast

Insurance organizations are more pressed than ever to find ways to streamline and automate their application processes. The need to drive efficiencies, reduce costs, improve customer communications and drive the bottom line are paramount. But working with different systems, and paper based processes often make this challenge seem largely insurmountable.

Join us for this webcast on how enterprise content management solutions can provide the tools you need to streamline the application process and help deliver exceptional agent ties. This seminar, sponsored by EMC, will look at:

-How to deliver multichannel capabilities for policy sales and new revenue streams
-How to assure risk management and compliance are integral to your systems
-How to create systems to enhance business efficiency
-How to create systems that enhance IT efficiency


Time: 11:00 AM PT / 2:00 PM ET Duration: 60 minutes

Lessons from the Modern Contact Center
An Insurance & Technology Webcast

Insurers' contact centers are awash in the most modern ways to collect and store policyholder data, but is the rest of the business aware of these new technologies and skills? In this webcast, moderated by Insurance & Technology associate editor Nathan Golia and featuring SMA's Mark Breading and Interactive Intelligence's Jennifer Wilson, you will learn how to bring the expertise honed in the Insurance contact center to the rest of the enterprise.

Date: Thursday, May 3, 2012-Time: 11:00 AM PT / 2:00 PM ET

What's the Opportunity for Mobile Imaging in Insurance?
An Insurance & Technology Webcast

Mobile Deposit, using the camera on smartphone to deposit a check, has changed the way consumer’s bank and banks compete. It helped the banking industry acquire new customers and dramatically reduce the cost of processing paper checks. Insurers have the opportunity to realize a similar benefit by incorporating mobile document imaging technology into their sales, distribution and claims processes.

In this webcast moderated by Insurance & Technology associate editor Nathan Golia and featuring Forrester analyst Ellen Carney and Mitek Systems' Mike Nelson, you will learn how mobile document imaging can help insurers:

-Make the policy application process less daunting

-Turn distribution into a true anytime, anywhere proposition

-Streamline claims processing

-Delivers a superior user experience that differentiates mobile apps



Time: 11:00 AM PT / 2:00 PM ET Duration: 60 minutes

Capacity Management As You Know it is Dead: How Top Financial Services Organizations Are Managing Virtual & Cloud Infrastructure
An InformationWeek Financial Services Webcast

Capacity management may not be quite dead, but the days of making periodic decisions using trending models are. Financial services organizations are radically changing how they plan and manage infrastructure to cope with the complexity of large-scale virtual and cloud environments. The focus has shifted toward approaches that model demand "pipelines" and forecast based on capacity bookings, which more resembles a hotel reservation system than traditional capacity management. This is creating a whole new operational model that enables infrastructure planners, application owners and capacity teams to measure, control and plan for the constant flow of workloads. Join CiRBA CTO & Co-founder Andrew Hillier as he outlines best practices for gaining control and automating the management of dynamic capacity supply and workload demand in large scale virtual and cloud infrastructure.

Date: Tuesday, April 10, 2012 Time: 9:00 AM PT / 12:00 PM

Driving Insurance Profitability and Retention Through Automated Mobile Data Collection
An Insurance & Technology Webcast

The emergence of mobile devices, especially tablet computers, creates new opportunities for insurers to attract and retain more customers, streamline the data collection process, improve data quality, and significantly reduce costs. The key to success lies in understanding the very different needs of customers, occasionally mobile office workers and full-time mobile field workers. During this one-hour webcast, learn how insurers are leveraging mobile devices and new software platforms to give:
- Customers: the convenience of anywhere, anytime online self-service
- Sales reps and agents: the ability to electronically collect information when out of the office
- Mobile Field Workers: the ability to increase the quality and consistency of the information collected in the field to improve the underwriting decision-making process

Is The Time Right To Move Policy Administration Into The Cloud?
An Insurance & Technology Webcast

Policy administration system replacement projects are at an all-time high as insurers attempt to ditch legacy systems that can't handle the demands of today's marketplace. At the same time, cloud computing models are turning traditional views of IT service delivery upside down, with companies of all kinds seeking the cost savings and rapid scalability of hosted services. Join Insurance & Technology and MajescoMastek, for this free, one-hour Webcast to discover if now is right time for insurers to move their core systems onto cloud platforms. You will learn how to combine the control, customization and security advantages of on-site installs with the pricing advantages of cloud, as well which insurers are best suited for such cloud-based policy admin systems.

Date: Thursday, March 29, 2012-Time: 11:00 AM PT / 2:00 PM ET

Insurance Next Practices: Accelerating New Business
An Insurance & Technology Webcast

To effectively compete in today's insurance market, where there are new, non-traditional competitors, where consumers are comparing financial services providers to other digital businesses, and where agents seek to work with the carriers that are easiest to do business with, insurers must go beyond business-centric best practices to improve the customer experience - across all touch points. Forward-thinking insurers are already implementing "Next Practices" technology solutions for more effective business process management. Join Insurance & Technology and Kofax, for a free, one-hour Webcast, featuring a case study from Farmers Insurance, to discover how insurers can use "Next Practices" technology and processes to accelerate new business and gain a competitive edge.

Date: Wednesday, March 21, 2012-Time: 11:00 AM PT / 2:00 PM ET

High Impact Investments in Customer Communications Management for Insurance
An Insurance & Technology Webcast

During this free, one-hour webcast, Craig Le Clair of Forrester Research will present his findings from recent research on the challenges, trends, and high-value use cases of customer communications management for insurance companies. Commissioned by FIS, the research included numerous interviews with insurance executives in property and casualty, life and annuity, and health. The research highlights challenges and opportunities in key business processes such as customer correspondence management and customer acquisition. This presentation provides insight on how insurance executives can successfully navigate a rapidly changing regulatory and technology environment to improve their customer experience, lower costs, and streamline processes with interactive, multi-channel customer communications.

Date: Wednesday, February 14, 2012 -Time: 10:00 AM PT / 1:00 PM ET

Creating the Foundation for BI Success
An Insurance & Technology Webcast
Creating the Foundation for BI Success
Insurers have increasing volumes of data flooding into their organizations, creating data management challenges. However, insurers that can effectively leverage this data with business intelligence (BI) that provides their organizations with actionable insights will be able to optimize their sales, delivery and operational efforts.
Join Insurance & Technology and NIIT for this free, one-hour Webcast to learn about: -- The biggest data-related challenges currently facing insurance companies -- Critical factors to consider for BI project success -- How to leverage prior BI tools investments
Date: Tuesday, March 13, 2012 / Time: 11 am PT / 2 pm ET

Analytics: The Key To Avoiding Past Mistakes
A Bank Systems & Technology, Insurance & Technology, and Wall Street & Technology Webcast

By attending this webcast, you will learn how through advanced analytics, banks of all sizes now have the solutions required to gain a solid understanding of their risk exposure and take the right steps to address them. Join this web seminar and learn how you can avoid repeating history by understanding and addressing the critical risk issues you may face today and in the future.

Time: 10:00 AM PT / 1:00 PM ET Duration: 60 Minutes