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Face-to-Face Events:
Online Events:
February 14, 2012
Acquire, Onboard, and Serve Customers Better in 2012 and Beyond
February 15, 2012
What's the Ideal Web Experience for Today's Financial Services Consumer?
February 22, 2012
From Paper to Digital - The Insurance Digital Self-Service Imperative
February 14, 2012
Acquire, Onboard, and Serve Customers Better in 2012 and Beyond
February 15, 2012
What's the Ideal Web Experience for Today's Financial Services Consumer?
February 22, 2012
From Paper to Digital - The Insurance Digital Self-Service Imperative
Opinions
- ICD-10 Conversion: Do Or Die February 07, 2012 Failure to meet upcoming deadlines could mean major disruptions in claims payments for healthcare organizations.
- Impeccable Service Delivery Is The Strategic Differentiator January 30, 2012 Carriers can no longer tolerate any behavior that is inconsistent with the delivery of world-class customer service. If you don’t put the customer’s needs ahead of your own, you simply don’t last.
- 6 Predictions For Business Intelligence In 2012 January 20, 2012 A look at in-memory analysis, visual discovery, big data, mobile BI, cloud and social BI achievements in 2011 and forecasts for the year ahead.
- 5 Steps to a Single Customer View December 20, 2011 While there are many benefits to creating a single customer view, several barriers exist in today’s business environment. Insurers need to employ techniques that improve the ability to merge and remove duplicates.
- Insurance 2012 IT Spending Projections Indicate Exuberance -- and Caution
- Crowd-Sourcing Insurance Regulations
-
Virtual Roundtable: Esurance, Aite Group and Allstate Execs on the Mobile Opportunity
- From IT Cost Manager To Business-Savvy CIO
- The Risks and Rewards of Being an Insurance CIO
- How Tablets Could Reshape the Insurance Enterprise
- Can Social Media Save Life Insurance?
- Insurers Looking to Cut Costs: Is Tech on the Block?
- Farmers AVP: 3 Keys to Translating Analytics into Business Impact
- Predictive Analytics and Rules Work Together to Combat Fraud
- The Fight Intensifies Against Health Care Insurance Fraud
- Making the Business Case: Focus on Products
- Making the Business Case: CEM Insurance Overcomes Barriers with Policy Admin Transformation
- Making the Business Case: Securian Financial Supports Innovation
- Making the Business Case: Setting the Stage with a Solid Proof of Concept
- Making the Business Case: Seizing the Opportunity
- Irene Shows Why More People Should Consider Flood Insurance: Deloitte's Mills
- 'Tale of Two Counties' Shows Value of Preparation
- Can Insurers Compete in the Global Competition for Qualified Workers?
- Insurance Industry Reacts to Jobs' Retirement
- Va. Earthquake Spurs Discussion Over Insurance
- Insurers Likely to Develop Hybrid Clouds
- Improving Insurance E-mail Delivery
- 4 Key Areas of Claims Innovation
- Q&A: State Farm Enables Agent/Customer Social Networking with Hearsay Social
- Mastering Insurance Distribution in an Anytime, Anywhere World
- Data Visualization and Analysis Tech as CAT Management Tools
- Model Behavior: Assessing Catastrophe Risk
- CAT Management Technology a Maturing Science
- Flexibility Key to Catastrophe Management
- Developing a Corporate Culture for Better Business/IT Alignment
- Risk Modelers: Don't Worry Too Much About Early Hurricane Predictions
- How Modernized Billing Systems Lead to Empowered Customers
- Key to Billing System Replacement Success: Understand Your Pain
- Billing: A Priority, Just Not Priority No. 1
- Why the Time is Right for Billing Platform Modernization
- Health Insurers: The Customer Engagement Imperative
- Apple Can Learn From PlayBook's Poor Reviews
- RIM CEOs Decide Best Defense is Good Offense
- Moving Beyond a "Traditional" Selling Approach
- Insurance and Banking Industries Could Be Job Development Difference Makers
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