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Policy Administration

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AXA U.K. Selects Duck Creek

Working in collaboration with TCS, Duck Creek will supply its EXAMPLE Platform to AXA Insurance U.K. in support of the carrier's commercial business.

AXA Insurance U.K., a subsidiary of Paris-based AXA, has selected Duck Creek as the supplier of a new commercial insurance processing system. Tata Consultancy Services (TCS, Mumbai), which has a long-term working relationship with AXA, will partner with Duck Creek in the implementation of the Bolivar, Mo.-based vendor's EXAMPLE Platform, according to a Duck Creek press release.

As a market leader and one of the largest general insurers in the U.K., AXA required a modern, flexible and future-proof solution to replace the existing legacy and back office systems, according to Duck Creek. The vendor claims that its EXAMPLE Platform enables rapid product definition, development, deployment and management of products and services across multiple lines of business and multiple distribution channels. The solution will support the full policy life cycle, enhancing AXA's customer service, the vendor asserts.

"This is an exciting development in our journey towards achieving our strategy and vision," comments Anthony Middle, Managing Director, AXA Commercial. "We have worked hard at listening to our customers and reorganizing our structure and processes to meet their needs — having the new IT platform will rejuvenate our product suite and improve our service capability, and help us to continue to build on the positive changes we have made. The partners we have chosen have a strong and credible background. Duck Creek has a proven track record in helping companies to transform traditional administration systems and TCS bring with them not only a wealth of project management experience, but also their intimate knowledge of how AXA and its current systems operate."

Anthony O'Donnell has covered technology in the insurance industry since 2000, when he joined the editorial staff of Insurance & Technology. As an editor and reporter for I&T and the InformationWeek Financial Services of TechWeb he has written on all areas of information ... View Full Bio

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