Discovery Insurance Chooses New Policy Admin Suite

Discovery Insurance Company, a Kinston, N.C.-based non-standard personal auto carrier, will implement a Web-based policy administration suite from Ravello Solutions (Atlanta) to manage its policy administration, claims management and billing processes, according to a Ravello press release.

It is expected that the solution suite will help Discovery expand into new lines of business and, by automating several tasks, improve efficiency and shorten the time it takes to close claims. "Ravello differentiated itself by its ability to learn about our particular needs and to then configure a solution for us," D. Stuart Lindley, president of Discovery, said in the release.

Discovery will first implement the Ravello claims solution, which is expected to go live late in the third quarter of 2009. Implementation of the policy and billing components will follow shortly after, according to the release.