June 05, 2012

Safety Insurance ($649 million in direct written premium), as its company autobiography asserts, was founded in 1979 with a belief that it would succeed as an organization if agents and customers were given the best possible service. That philosophy motivated the Boston-based regional P&C carrier to launch its first iPhone app for consumers in spring 2011. "Like our web strategy, our mobile strategy is all about service," says Steve Varga, senior IT director, who oversees Safety Insurance's mobile initiatives.