Products and Services Showcase

PRODUCER CONTRACTING
CT INSURANCE SERVICES

NEW YORK--PINnacle Xchange, from CT Insurance Services, is an Internet-based application that streamlines the producer contracting and compliance process by automating workflows among the insurance carrier, its distribution network—including producers, field offices and trading partners—along with the various state departments of insurance, according to CT Insurance Services. PINnacle is fully scalable and integration-capable, says the vendor, and provides the ability to capture producer information during the initial contracting process, eliminating redundant data entry by the insurance carrier. The information that is captured is then used to populate licensing and appointment transactions and to update insurance company back-end databases.

CTINSURANCEADVANTAGE.COM

INVESTMENT ADVICE
MORNINGSTAR

CHICAGO--Morningstar, Inc., has released the Advisor Workstation Goal Planner, an advisory tool that delivers investment advice to corporations. The Advisor Workstation Goal Planner, according to Morningstar, considers both client accounts and client goals when delivering its advice. Goal Planner also allows for advisors to customize their specific fund selection processes to reflect their own investment philosophies. The Goal Planner employs Monte Carlo simulations and tax-aware analysis to deliver asset allocation benchmarks and specific investment suggestions.

WWW.ADVISOR.MORNINGSTAR.COM

MANAGEMENT SYSTEMS
INSURANCE TECHNOLOGIES, CSC

COLORADO SPRINGS/EL SEGUNDO, CA--Insurance Technologies, a provider of point-of-sale management software for financial services, has announced the integration of Computer Sciences Corp.'s (CSC) visual product modeling system (VP/MS) calculation capabilities with Insurance Technologies' ForeSight point-of-sale solution. VP/MS allows carriers to share common calculations between administration and illustration systems, providing a way to use one set of calculations and values for both systems. ForeSight is Insurance Technologies' desktop, Internet and wireless point-of-sale management system that integrates steps in the sales process.

INSURANCETECHNOLOGIES.COM

IVR MONITORING
EMPIRIX

WALTHAM, MA--Empirix Inc., a provider of integrated test and monitoring solutions for Internet, voice and network applications, has introduced Empirix Voice Performance Index. The Empirix Voice Performance Index is a benchmark that ranks the performance of common interactive voice response (IVR) transactions. Using its Hammer Call Patrol hosted monitoring service, Empirix created the index by tracking three voice application performance metrics—transaction failure rate, call length and "dead air" time—that define quality of experience from a customer's point of view.

WWW.EMPIRIX.COM

HIGH-RISK CLAIMS
HNC SOFTWARE

SAN DIEGO--Payment Optimizer, from analytic and decision-management software vendor HNC Software, is a predictive software system that identifies high-risk healthcare claims before they are paid. Payment Optimizer can help health insurers reduce the estimated $100 billion lost each year in healthcare and fraud abuse, according to HNC. The software identifies patterns of unusual behavior and assigns a fraud score based on degree of risk. It also identifies why a particular claim is a risky transaction.

WWW.HNC.COM

AGENCY MANAGEMENT
EBIX.COM

ATLANTA--Ebix.com has released ebixASP.com, which it says is the insurance industry's first true e-commerce-based system that provides anytime, anywhere, anyplace functionality to the one million commissioned agents in the US. It is wireless application protocol (WAP)-enabled and provides access to information via cell phones, handhelds and other wireless devices. Ebix.com provides the agency with the choice of hosting the system itself or having ebix.com host the suite.

WWW.EBIX.COM

CLAIMS PROCESSING
BRIDIUM

ATLANTA--Bridium, a provider of property & casualty insurance claims software, has released Claims3 DESKTOP. The product is a scaled-down version of the company's Web-based enterprise claims processing solution, Claims3. In addition to providing core diary and claims intake correspondences, Claims3 DESKTOP automates tasks involved in sending and receiving correspondences between third parties. DESKTOP focuses on allowing users to send form letters with pre-populated insurance claim file information to claims parties either through e-mail, fax or standard mail. Additionally, adjustors can request third-party services and information, such as appraisals, police reports and demographic information.

WWW.BRIDIUM.COM