Jim Knight's company is about to roll out an important social business platform, but he's barely thinking about it.

"From an IT point of view, I will not lose a minute of sleep" over the rollout of Jive, said Knight, the global CIO at Chubb Group of Insurance Companies, a $15.8 billion specialty insurer based in Warren, N.J.

A major enterprise software rollout across 10,200 employees used to guarantee at least headaches. But about 40% of Chubb's employees already use the Jive social business platform, so testing issues are long since dealt with. Jive is a cloud application, so adding more people has no impact on Chubb's systems. Enrolling people isn't even the province of IT -- the decision to implement it companywide comes from Chubb's other CIO, chief innovation officer Jon Bidwell. Read full story on InformationWeek

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