Chubb CIO Explains His No-Stress Social Rollout
Jim Knight, global CIO for Chubb Group of Insurance Companies, says the company's move to Jive as a social business platform is all about innovation and collaboration. Not required: sleepless nights.
"From an IT point of view, I will not lose a minute of sleep" over the rollout of Jive, said Knight, the global CIO at Chubb Group of Insurance Companies, a $15.8 billion specialty insurer based in Warren, N.J.
A major enterprise software rollout across 10,200 employees used to guarantee at least headaches. But about 40% of Chubb's employees already use the Jive social business platform, so testing issues are long since dealt with. Jive is a cloud application, so adding more people has no impact on Chubb's systems. Enrolling people isn't even the province of IT -- the decision to implement it companywide comes from Chubb's other CIO, chief innovation officer Jon Bidwell. Read full story on InformationWeek
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