When global risk and insurance services firm Marsh created a social-learning and knowledge-sharing environment for its employees, it did not necessarily build the perfect technical environment, but it came close enough, said Ben Brooks, one of the creators of Marsh University.

"The majority of the money and time my team spent was focused on change management and adoption, not the technology," Brooks said in an interview. As SVP and global director of enterprise communications and colleague engagement, Brooks championed the project in partnership with Laurie Ledford, chief human resources officer of parent company Marsh & McLennan. Read full story on The BrainYard

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