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The fixed-income investment landscape has changed dramatically over the past 15 years, yet investment guidelines set out by the NAIC have stayed largely the same. Now, state regulators are starting to catch up, which means insurers must update their investment policies, compliance procedures, and the technology that supports them.
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The scope, destruction and costs of Hurricane Andrew in 1992 forced the insurance industry to revamp everything from risk forecasting to claims management. Marsh's Chief Operating Officer William Pieroni says technology has been key to helping insurers up their game when it comes to catastrophe response.
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