Noting a trend toward client difficulty with Family and Medical Leave Act (FMLA) and Americans with Disabilities Act (ADA) compliance, Cigna has designed two new offerings to address the needs of its employer customers.
For those who prefer to outsource ADA compliance, Cigna now allows them to pair that with FMLA services with its new ADA Administration Services. This new optional service results in a more integrated, holistic view of employee absence management within an organization and provides employees with access to vocational counselors to support them in their accommodation needs.
“The logical pairing of ADA and FML administration will remove some of the compliance burden from employers,” said Mark Marsters, senior vice president of operations for Cigna’s disability insurance business, in a statement. “Cigna’s clinical focus helps engage employees earlier in health promotion programs while supporting employers in more efficiently managing their workplace accommodation processes.”
For employers who manage FML administration in-house, Cigna created Cigna Absence Assistant, a program that provides HR personnel access to compliance resources, administrative best practices, vocational staff and clinical expertise.
“Employers who keep all their FML and ADA administration in-house still want to reduce compliance burdens, regulatory risks and employee absences,” Marsters added. “Cigna Absence Assistant provides the latest resources to help human resource personnel do the very best for their company’s employees, while also protecting the company from compliance risks.”