• Zurich Financial Services Signs With CSC
  Zurich Financial Services has signed an IT desktop services outsourcing contract with CSC.
• Knight Drives the BASICs at Chubb
  Chubb's new enterprise CIO Jim Knight will work towards bringing the carrier's IT organization to new levels of capability.
• Unum Group’s Simply Unum Initiative Taps Technology’s Capability to Provide Flexibility, Balance and Momentum
  Unum's Tom Watjen, one of I&T's 2007 Tech-Savvy CEOs, describes how the success of the carrier's Simply Unum initiative is driving further IT/business alignment.
• Pyxis Mobile 6.0 Set For Launch
  Pyxis is set to launch its next-generation mobile application platform, Pyxis Mobile 6.0, for the financial services industry.
• Economy Portends Insurance IT Budget Cuts
  The subprime mess and the credit crisis it has precipitated is not the event for the insurance industry that it is for banking, but a general economic recession will put some pressure on insurance IT spending.
• Safeco, Chubb, MetLife Appoint CIOs
  The past few weeks have seen a spate of major appointments with new CIOs named at Safeco, Chubb and MetLife. Robert Ingram replaces Bill Jenks as Safeco CIO; former Chubb claims CIO Jim Knight takes corporate role at Chubb; Jeanette Scampas has become MetLife's enterprise CIO with Steve Sheinheit's retirement.
• Znidarsic Named VP of Information Services At Accident Fund
  Richard Znidarsic has been named vice president of information services at Accident Fund, where he will oversee business application implementation and support, systems security and business continuity planning (BCP).
• Midwest Family Mutual Goes Green
  The carrier's green ambitions grew out of its IT successes, according to Boyd. "As we saw the effectiveness of our imaging and workflow in establishing a truly paperless environment, we started thinking about work-from-home [arrangements]. It became obvious that many of our jobs could be done wherever a high-speed connection existed," he relates.
• DocuSign Professional 2.0 Released
  DocuSign has launched DocuSign Professional 2.0, a Web-based electronic signature service.
• Diamond Digital IQ Study: Insurers Yet To Establish True Partnership Between Business and IT
  Despite what they say, many insurance business and IT leaders still have a long way to go to establish true partnerships with one another.
• CSC Signs $192 Million ITO Contract Renewal with TrygVesta
  The five-year renewed agreement will provide IT infrastructure services, including help desk, mainframe, midrange, network, Web hosting, and print and distributed computing, in support of the Nordic insurer's growth strategy.
• New Unum CIO Kathy Owen Builds Upon Success
  A series of challenging technology and business experiences, culminating in the rollout of the Simply Unum product and service platform, have prepared newly appointed Unum CIO Kathy Owen for future accomplishments.
• HCL Helps Montana State Fund Deploy Guidewire ClaimCenter
  Public workers' comp carrier Montana State Fund got more than it bargained for when it engaged HCL Technologies to help replace a legacy claims system with Guidewire Software's Web-based ClaimCenter.
• ING Opens Windsor Facility
  ING's largest IT contingent in the U.S. will benefit from modern IT infrastructure at the carrier's new 'green' facility in Windsor, Connecticut.
• Adaptis Signs Choice Health Plans
  BPO provider Adaptis has signed a 5-year contract with Choice Health Plans.
• Security
  Former SVP of IT business applications Kathy Owen has been named the Chatanooga-based disability insurer's chief information officer, reporting to COO Bob Best. Brent Rogers, former SVP for operations and technology has been named CTO.

Unlocking the Power of SOA with Business Process Modeling
CGI believes that the service oriented architecture (SOA)approach, combined with an accompanying business process modeling (BPM) strategy, allows financial institutions to reach more fully their desired state of business agility.

Challenges in fighting insurance fraud and the value of Special Investigative Unit outsourcing
Combating fraud is an uphill battle. Stung by staggering fraud-related losses, insurers readily acknowledge the seriousness of fraud and their responsibility to take the offensive in eradicating it. Their anti-fraud efforts, however, are often stymied by enormous challenges on all battlefronts.

Outsourcing Leadership Forum
Collaboration Outsourcing - The New Approach to Sourcing
October 5, 2006
Jones Day
2727 N. Harwood St., Dallas, TX 75201
Gain the answers to your questions about risk mitigation, sourcing solutions and supplier capabilities.

Outsourcing Leadership Forum
Outsourcing Unmasked - The Real Facts about BPO, ITO and Offshoring
October 11, 2006
Mayer, Brown, Rowe & Maw LLP
Join us for a complimentary series of in-depth seminars that look at the key metrics for BPO and ITO and guarantee a win-win situation for both the buyer and provider.


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